Stakeholders & Collaborative Business Relationship Management Systems

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ACI Global,s EOMS/CBMS Scope: The provision of leadership development of personnel by providing ongoing competency-based ISO learning and ISO personal certification outcomes for professionals working within a wide range of industries and organisations. To see ACI Global's ISO 21001:2025 Educational Organisations Management Systems Certificate Click on this link to View ACI Global's ISO 21001 Certification Certificate

Adaptive Certification Certificate

To view ACI Global and e-Quip's additional Total Quality Management (TQM) ISO Certification Certificates refer below:

ISO 9001:2015: Quality Management Systems Certificate: View Certificate

ISO 45001:2018: Occupational Health and Safety Management Systems Certificate: View Certificate

ISO 14001:2015: Environmental Management Systems Certificate: View Certificate

For further information regarding ACI Global's Registration's and Statutory Requirements please Visit National and International Regulations and Certifications

**Collaborative Business Relationship Management - Stakeholders**

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Understanding Stakeholders in the Accountability Era: Ian Erskine on ACI Global, Interested Parties & Accelerating Continuous Improvement

Podcast Episode 63: In this new 63rd Xraised episode, we welcome back Ian Erskine, Managing Director and CEO of ACI Global and e-Quip, to continue one of the most critical conversations shaping modern organizational performance: understanding, managing, and meeting the needs and expectations of interested parties and stakeholders in a Collaborative way.

From regulatory bodies to industry partners, from employees to customers, organizations face increasing pressure to operate with transparency, competency, and measurable responsibility. Ian explains why identifying stakeholders is not simply a compliance activity it’s the strategic foundation of organizational sustainability.

Why Stakeholders Matter More Than Ever

Ian reinforces a principle that defines ACI’s methodology:

An organization’s strongest resource is its people specifically their competence, skills, and capability.

When stakeholder expectations are understood, aligned, and developed, organizations become more resilient and more competitive.

Ian breaks down how ACI structures this process through its learning frameworks, certification pathways, and continuous improvement systems, ensuring that performance is not aspirational but measurable, validated, and sustainable.

The Global Standards Behind ACI’s Work

Ian explains how ACI Global’s approach is rooted in internationally recognized frameworks, including:

ISO Quality Systems
  • ISO 26000 for corporate responsibility;
  • ISO 21001 for educational service excellence;
  • ISO 10015:2019 for quality management, competence and capability of people;
  • ISO 44001:2017 for stakeholder management:
  • Global Reporting Initiative foundations.

Rather than applying standards in isolation, ACI integrates them into learning-based maturity models that elevate organizational value over time.

He also highlights how ACI is not simply a training provider, but a systems-level partner guiding organizations through:

  • workforce development;
  • professional competency building;
  • evidence-based improvement tracking;
  • sector aligned capability mapping.

For organizations undergoing transformation, regulatory pressure, growth, or governance restructuring this episode offers practical clarity.

Where Industry Opportunity Is Emerging Now

Ian shares where he sees the most immediate impact areas:

  • cybersecurity capability and digital stewardship;
  • supply chain and supplier risk management;
  • workforce skills that meet new compliance expectations;
  • personal certification to future-proof professionals;
  • industry specific pathways that build real capability.

He also reveals how ACI and its e-Quip Academy are expanding access to training through structured learning journeys paired with practical demonstration of competence not simply attendance-based completion.

Who Should Watch This Episode?

This session is essential for:

  • Organizational leaders planning long-term capability development;
  • Professionals seeking internationally recognized certification;
  • Auditors, consultants, and governance specialists;
  • HR leaders building sustainable talent pathways;
  • Industries facing strong stakeholder scrutiny.

Through the lens of accountability, competency, and value creation, Ian provides actionable insight into how organizations move from compliance to excellence.

This episode is essential viewing for professionals, auditors, educators, and organizational leaders seeking a deeper understanding of ISO 21001, stakeholder engagement, and how people centered continuous improvement strengthens long-term excellence.

Through the lens of accountability, competency, and value creation, Ian provides actionable insight into how organizations move from compliance to excellence.

Episode reference on Interested Parties & Stakeholders: ACI Interested Parties and Stakeholders.

Key Outcomes for Candidates and their Sponsoring Organisation

Overview

ACI Courses
  • Candidates are enrolled in a three year Triennial Personal ISO Certification program with ongoing assessment to verify competency (VOC);
  • Candidates undertake a Documentation Review on their nominated Organisations ISO/Industry System prior to completion of all courses;
  • Candidates enter into a three year continuous professional development agreement to support the triennial personal ISO certification program providing unlimited access to the ACI Global secure Academy portal for all resource and personal development needs;
  • Sponsoring Organisation
  • At the successful completion of the course the candidate is issued with a Diploma valid for three years and their nominated organisation is issued with a Certificate of Sustainability covering the nominated ISO or Industry Standard/s and Statutory Rules and Regulations.

Note 1: Candidates wishing to Plan, Develop and implement an organisations Collorative Business Relationship Management System should look at undertaking a Course in Implementing a Collaborative Business Relationship Management System

Note 2: Candidates wishing to audit an organisations Collaborative Business Relationship Management System should look at undertaking a Course in Third Party Auditing

Note 3: Candidates wishing to Lead an audit team should look at undertaking a Course in Third Party Auditing - Leading an Audit Team

Note 4: **Free Demo** Let us show you with our free Demo of e-Quip how to become a High Achiever and e-quip your workforce and workplace

  

Course Accreditation and Recognition

All ACI Global Training Courses and their "Outcomes" are Verified and Validated through the following ISO Certification and Accreditation Process:

Internationally ISO Certified to ISO 9001:2015, 45001:2018 and 14001:2015

Complies with ISO 21001:2018, ISO 37301:2021, ISO 29993:2017, ISO 17024:2012 and ISO 17065:2012

In guidance with ISO 26000:2010, ISO 27001:2022, ISO 44001:2017, ISO 31000:2018 and ISO 22301:2019

  • ACI Global as an International Educational Organisation uses both the International Standard ISO 21001:2025 "Educational organisations - Management systems for educational organisations - Requirements with guidance for use" and ISO 10015:2019 Quality Management Guidelines for competence management and people development as well as Industry Bodies to certify fit for purpose of all its courses.
  • Course Outcomes are verified and validated by the International Accreditation Forums (IAF) ISO Certification and Registration "Process" through the issuing of certification against either ISO standards and or Industry and associated Statutory Rules (Codes) and Regulatory Requirements.
  • Diploma and ISO Personal Certification ID Card issued upon verification by an ISO witnessed, end of course Observational Activity or a Recognition of Prior Learning (RPL) and Current Competencies (CC) Activity.

For more on ACI Global’s Training Process please go to ISO Personal Learning and Training Process for a full and detailed overview.

This process provides proof against both ISO and or Industry Standards that the candidate and the Organisation have successfully been trained and deemed "Competent" in Total Quality Management (TQM), Evaluation and Business Sustainability.

ISO Training Courses and Programs in Collaborative Business Relationship Management Systems

  • Overview: The ACI Global ISO Recognition of Prior Learning (RPL) and Current Competencies (CC) program enables candidates/employees and their Organization's Total Quality Management (TQM) Systems, existing prior learning, competence, experience, capability and qualifications and also Tasks verified and validated against a certified ISO process covered by a 3 year ISO Personal Certification Program in line with ISO 10015:2015.
  • Benefits: This ISO RPL process will suit those with existing skill sets and or existing certification wanting to gain better value and ongoing professional development, to become ISO Certified and increase their Remuneration and have their Organisations gain traction and Sustained Success. This program is covered by ACI Global's 3 yearly Continuous Professional Development (CPD) Agreement.
Length of Programme: No time limits set

  • Overview: The ACI Global ISO Scholarship/Cadetship Program allows the candidate (Cadet) including school leavers yrs 10 to 12, Graduates or those in need to select any course or program relevant to their needs or that of their Sponsoring Organisation ensuring learning and full mentoring services within their chosen graduate program.
  • Benefits: ACI Global provides access to its Graduate Programs to students from all around the world with a minimum of 40 Graduate Positions provided free of charge on an needs basis (Conditions Apply). It also helps the Cadet understand the Organisations Vision > People > Issues > Process > Data > Accelerating Continuous Improvement > and how they can help the organisation achieve its Mission of Sustained Business Success.
Length of Programme: Dependent on course or program and the time and or resources available to both the candidate (Cadet) and or participating Organisation.

This course will involve the student getting to understand "The Context" of an Organisation in line with ISO 44001:2017. The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 44001:2017, ISO 26000:2010 and ISO 9004:2018 standards.
Length of Programme: Dependent on Candidates and their Sponsoring Organisations resources and allocated time

This course will involve the student getting to understand "Leadership" of an Organisation in line with ISO 44001:2017. The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 44001:2017, ISO 26000:2010 and ISO 9004:2018 standards.
Length of Programme: Dependent on Candidates and their Sponsoring Organisations resources and allocated time

This course will involve the student getting to understand "Planning" of an Organisation in line with ISO 44001:2017. The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 44001:2017, ISO 26000:2010 and ISO 9004:2018 standards.
Length of Programme: Dependent on Candidates and their Sponsoring Organisations resources and allocated time

This course will involve the student getting to understand "Support" of an Organisation in line with ISO 44001:2017. The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 44001:2017, ISO 26000:2010 and ISO 9004:2018 standards.
Length of Programme: Dependent on Candidates and their Sponsoring Organisations resources and allocated time

This course will involve the student getting to understand "Operation" of an Organisation in line with ISO 44001:2017. The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 44001:2017, 26000:2010 and ISO 9004:2018 standards.
Length of Programme: Dependent on Candidates and their Sponsoring Organisations resources and allocated time

This course will involve the student getting to understand "Performance Operation" of an Organisation in line with ISO 44001:2017. The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 44001:2017, ISO 26000:2010 and ISO 9004:2018 standards.
Length of Programme: Dependent on Candidates and their Sponsoring Organisations resources and allocated time

This course will involve the student getting to understand "Improvement" of an Organisation in line with ISO 44001:2017. The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 44001:2017, ISO 26000:2010 and ISO 9004:2018 standards.
Length of Programme: Dependent on Candidates and their Sponsoring Organisations resources and allocated time

This course will involve the student in implementing a Collaborative Business Relationship Management System for their Sponsoring Organisation in line with ISO 4401:2017. The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 44001:2017 and ISO 9004:2018 standards.
Length of Programme: Dependent on the candidate and their sponsoring organisations time and resources

  • Overview: This course will involve the employee having their Tasks and Skills Verified in line with ISO 10015:2019 Competence Management and People Development.
  • Benefits: The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 10015:2019 standards.
Length of Programme: 1 Hr

  • Overview: This course will involve the employee having their Tasks and Skills Verified in line with ISO 10015:2019 Competence Management and People Development.
  • Benefits: The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 10015:2019 standards.
Length of Programme: 1 Hr

  • Overview: This course will involve the employee having their Tasks and Skills Verified in line with ISO 10015:2019 Competence Management and People Development.
  • Benefits: The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 10015:2019 standards.
Length of Programme: 1 Hr

  • Overview: This course will involve the employee having their Tasks and Skills Verified in line with ISO 10015:2019 Competence Management and People Development.
  • Benefits: The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 10015:2019 standards.
Length of Programme: 1 Hr

  • Overview: This course will involve the employee having their Tasks and Skills Verified in line with ISO 10015:2019 Competence Management and People Development.
  • Benefits: The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 10015:2019 standards.
Length of Programme: 1 Hr

  • Overview: This course will involve the Applicant in demonstrating a true understanding of Artificial Intelligence AI, ChatGPT and Chat-bots both personally and within the workplace.
  • Benefits: The Participant is assisted with the aid of an AI and Industry Expert in gaining a better understanding of AI, ChatGPT and Chat-Bots of their role both for their own personal protection and also your future employment opportunities.
Length of Programme: 30 Minutes

As an International Learning Service and certification Provider ACI Global provides a 3 year commitment to Continuous Professional Development (CPD) to the learner (candidate) for all courses or programs enrolled further ensuring the enhancement of professional knowledge and competency.

If you have any questions regarding any of our training programs please feel free to Contact us as we will be only too happy to discuss your professional development options with you personally.

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2026-07-09