Leadership, Capability and Change Management Journey

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PBC Creating a performance culture using Accelerating Continuous Improvement (ACI) methodology

These ground-breaking Leadership courses are part of a journey to transform you into an agile, high-performing leader of change. Through a combination of Hogan Tools, emotional intelligence, collaboration, insights, and coaching, you’ll be self-motivated and inspired to lead others within a "Quality Organisation.

This Journey is designed to encourage you as part of the Governing Body of your Organisation to use Leadership, Capability and Change Management to improve performance and to assess and develop your skills and capability to drive Sustained Success within a "Quality Organisation".

This journey is facilitated by a mixture of online learning within ACI Global's Academy and face to face coaching, from Facilitators with over 20 years’ hands-on management and coaching experience in the field.

This journey will begin firstly through a Recognition of Prior (RPL) Learning process following by undertaking the Hogan Leadership Profile where you get to Know yourself. This will be followed by getting to Know the true meaning of a "Quality Organisation".


As a "Quality Organisation" its sustained success must be its ability to Monitor and Measure the following Key Indicators:

  • Capability of its people;
  • Financial Benefits;
  • Adherence to Quality Principles;
  • Guidance to Corporate Social Responsibility Principles;
  • Compliance Objectives and Principles;
  • Collaborative Relationship Management;
  • Conformance to Risk Principles; and,
  • Integration and performance of its business systems.
Leaders Need to be Aware and Live with Change - be Prepared

The Governing Body of a "Quality Organisation" must Demonstrate Leadership and accept the Opportunity for Optimisation

The rapid rate of change and dependency on technologies, remote and mobile working, external applications, and process means we are challenged to be aware of the whole way in which we do stuff

KEEP IT SIMPLE - How do organisations, boards, CEOs ensure they are truly aware of what is going on? Can you as CEO clearly pitch your business?

AWARENESS, RISK, VULNERABILITY - The world is overflowing with opportunity. We just need to be ready to respond, contain and deal with each one to our own benefit, business or organisational growth and profit with best management of risk and vulnerability.

FOCUS, STICK TO PLAN - Are your team and sales teams able to promote the value and win the sale for profitability? Can you all pitch the business in two sentences?

KNOW HOW GOOD & CAPABLE YOU ARE - How prepared is your business to meet the predictable and the unforeseen? The future is uncertain and has always been.

DISASTER RECOVERY, PREPAREDNESS, READINESS & NOT REACTIVE - Our customers and prospects are changing and learning to respond to the world. There is nothing new about this except we made assumptions over the last thirty years that computers would mean stability and ease. The quantum of business has never been more prolific. Change as always is all around us we need to be ready, flexible, and adaptable to meet situation and circumstance.

LOOK, LISTEN, HAVE A PLAN, USE THE PLAN - We need to chat with each other, teach and keep learning to stay ahead of the curve. Hiding behind e mails and more is not effective but satisfies administrators not Leaders.

COMMUNICATE, SHARE, LISTEN, TAKE A BREATH, THINK - With the Cloud and Online markets, we need to be Globally competitive able to see, be aware and ready with solutions for change as it happens minimizing risk and vulnerability.

DON’T REACT. USE SITUATIONAL LEADERSHIP & ACTIVITY BASED MANAGEMENT - Australian business and manufacturers that cannot adapt to meet local and global trends will be left behind. Covid shows that we need to have the core business model frameworks, practices, and business management systems to deal with surprising, unexpected, and unforeseen situations that may fail to follow normal rules. We used to say life is S…t but get over it and WIN.

HAVE AND USE A BUSINESS MANAGEMENT SYSTEM, FRAMEWORK AND COMPLIANT QUALITY MANAGEMENT SYSTEM. - Organisations that aim to be successful in the long term need to establish and maintain a culture of compliance, considering the needs and expectations of their PEOPLE and all interested parties. Compliance is therefore not only the basis, but also an opportunity, for a successful and sustainable "QUALITY ORGANISATION"

ACI Capability
Behaviour Disciplines - Attitude and Personality - Know yourself.

One of your most fundamental personal attributes is your Attitude and Personality, i.e., the type of person you are. And it can be extremely rewarding in so many ways to discover the characteristics of your personality.

Some of the benefits of knowing more about your own attitudes and personality and the attitude and personality of other people you meet are as follows:

  • It helps you to appreciate and value the kind of person you are, and it can enable you to identify and develop your particular strengths.
  • It can also indicate those 'weaker' areas, for example, extroversion for an introvert, which can become your areas of long-term growth. Carl Jung referred to this process as ''working on your shadow’’.
  • It enables you to make a more informed choice about your career and so avoid the 'square peg in a round hole' situation, where there is a conflict between your personality and the characteristics of a job.
  • It helps you to establish good relationships with other people, even those who may be very unlike you. And note that teams are usually more productive when they contain an assortment of different types of people.
  • In general, it alerts you to the fact that there is a wide diversity of personality types, and it encourages you to cherish that diversity and value human difference, rather than find it a stimulus to conflict.

ACI Global users the Hogan assessment profile to "Objectively" assess your Attitude and Personality, and to achieve this ACI has formed an alliance with Peter Berry Consultancy for the supply of the Hogan Assessment Profiles. At the completion of the assessment your Facilitator will provide feedback and moderation to ensure ongoing Professional Leadership Development.

About the Hogan Personality Inventory

The Hogan Personality Inventory (HPI) contains seven primary scales:

  • Adjustment: The degree to which a person is calm and even tempered or conversely, moody, and volatile;
  • Ambition: The degree to which a person seems leader like, seeks status and values achievement;
  • Sociability: The degree to which a person appears talkative and socially self-confident.


  • Sensitivity: Reflects social skill, tact, and perceptiveness;
  • Prudence: Concerns self-control and conscientiousness;
  • Inquisitive: The degree to which a person seems curious, adventurous, and imaginative;
  • Learning Approach: The degree to which a person enjoys academic activities and enjoys education as an end in itself.

ACI Global uses the HPI results to:

  • identify general career-related strengths and development needs and
  • highlight the most effective techniques for individuals and help facilitators to enable individuals reach their career goals.

Note: Candidates wishing to commence the journey on "Leadership excellence to drive Organisation Sustained Success" Hogan Personal Disciplines and register and commence the Journey