CBRMS Operation

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Course Content

ISO Personal Certification Outcomes in conformance to ISO 10015:2019 and verified with an Observational Activity by ACI Global Certification

8.0 Operation Note ACI Global's ISO Certified CBMS Online Manual used for training content.

• 8.1: Operational planning and control.
• 8.2: Operational awareness (Stage 1); and,
  • 8.2.1: General;
  • 8.2.2: Duties of the SER;
  • 8.2.3: Application and validation of operational governance structure;
  • 8.2.4: Identification of operational objectives and value;
  • 8.2.5: Establishment of value analysis process;
  • 8.2.6: Identification and prioritization of collaborative business relationships;
  • 8.2.7: Development of competencies and behaviour;
  • 8.2.8: Initial risk assessment; and,
  • 8.2.9: Establishment of the RMP.
• 8.3: Knowledge (Stage 2); and,
  • 8.3.1: General;
  • 8.3.2: Strategy and business case;
  • 8.3.3: Identification of key individusld competence and behaviour;
  • 8.3.4: Knowledge management;
  • 8.3.5: Supply chain and extended enterprise risk and opportunties;
  • 8.3.6: Implementation of risk management process;
  • 8.3.7: Evaluation of the business case; and,
  • 8.3.8: Incorporation of knowledge into the RMP.
• 8.4: Internal assessment (Stage 3); and,
  • 8.4.1: General;
  • 8.4.2: Capability and environment for collaboration;
  • 8.4.3: Assessment of strengths and weaknesses;
  • 8.4.4: Assessment of collaborative profile;
  • 8.4.5: Appointment of collaborative leadership;
  • 8.4.6: Definition of partner selection criteria;
  • 8.4.7: Implementation of the RMP.
• 8.5: Partner selection (Stage 4); and,
  • 8.5.1: General;
  • 8.5.2: Nomination of potential collaborative partners;
  • 8.5.3: Partnet evaluation and selection;
  • 8.5.4: Development of engagement and negotiation strategy for collaboration;
  • 8.5.5: Initial engagement with potential partners;
  • 8.5.6: Assessment of joint objectives;
  • 8.5.7 Assessment of joint exit strategy;
  • 8.5.8: Selection of preferred partners; and,
  • 8.5.9: Initiation of joint RMP.
• 8.6: Working together (Stage 5); and,
  • 8.6.1: General;
  • 8.6.2: Establishment of joint governance structure;
  • 8.6.3: Joint knowledge management process;
  • 8.6.4: Establish joint risk managment process;
  • 8.6.5: Operational process and systems review;
  • 8.6.6: Measurement of delivery and performance;
  • 8.6.7: Improvement of organisational collaborative competence;
  • 8.6.8: Establishment of joint issue resolution process;
  • 8.6.9: Establishment of a joint exit strategy;
  • 8.6.10: Agreements or contracting arrangements;
  • 8.6.11: Establishment and Implementation of the RMP.
• 8.7: Value creation (Stage 6): and,
  • 8.7.1: General;
  • 8.7.2: Establishmenr of the value creation process;
  • 8.7.3: Identification of improvement and setting targets;
  • 8.7.4: Use of learning from experience;
  • 8.7.5: Updating of the joint RMP.
• 8.8 Staying together (Stage 7)
  • 8.8.1: General;
  • 8.8.2: Oversight by the SERs;
  • 8.8.3: Management of the joint relationship;
  • 8.8.4: Implemention of monitoring of behaviour and trust indicators;
  • 8.8.5: Continual value cretaion;
  • 8.8.6: Delivery of joint objectives;
  • 8.8.7: Analysis of results;
  • 8.8.8: Issue resolution;
  • 8.8.9: Maintenance of the joint exit strategy; and,
  • 8.8.10: Maintenance of joint RMP.
• 8.9 Exit strategy activation (Stage 8)
  • 8.9.1: General;
  • 8.9.2: Initiation of disengagement;
  • 8.9.3: Business continuity;
  • 8.9.4: Evaluation of the relationship;
  • 8.9.5: Future opportunities; and,
  • 8.9.6: Review and updating of the RMPs.

ISO Personal Certification Outcomes with ACI Global Certification

Capability Verified by a Witnessed Activity

Demonstrate the Verification of Capability by a "Witnessed Activity" (T&C 3.27) in undertaking a Document Review audit validating the following.

• Conformance to ISO 19011 Clause 7 applicability Competency, Awareness and Training;
• Conformance to ISO 10015:2019 Quality management - Guidelines for competence management and people development;
• Demonstrate audit planning;
• Demonstrate the Possession of the necessary Industry Codes:
• Demonstrate the ability to perform a Documentation Review on an Organisation ISO 9001:2015 Requirement "Support".

Insurances - Public Liability and Professional Indemnity Insurance Requirements for Professionals

It is a requirement for all Professionals undertaking audits or Professional Services on behalf of third parties that you are covered for both Public Liability and Professional Indemnity Insurance.

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