ACI Global's Opportunity in Optimisation Policy - Compliant to ISO 21001:2018
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ACI Global,s EOMS/CBMS Scope: The provision of leadership development of personnel by providing ongoing competency-based ISO learning and ISO personal certification outcomes for professionals working within a wide range of industries and organisations. To see ACI Global's ISO 21001:2025 Educational Organisations Management Systems Certificate Click on this link to View ACI Global's ISO 21001 Certification Certificate

To view ACI Global and e-Quip's additional Total Quality Management (TQM) ISO Certification Certificates refer below:
ISO 9001:2015: Quality Management Systems Certificate: View Certificate
ISO 45001:2018: Occupational Health and Safety Management Systems Certificate: View Certificate
ISO 14001:2015: Environmental Management Systems Certificate: View Certificate
For further information regarding ACI Global's Registration's and Statutory Requirements please Visit National and International Regulations and Certifications
Preaamble
| |
What’s happening now? |
What needs to happen? |
How do we get there? |
| Key Activities |
- Review end to end business process
- One on one and group sessions with teams
- Case studies/review of previous actual customer engagement possibly in different locations successful and unsuccessful
- Engage with a current business pursuit team
- Interview selected Customers
|
- Identify and agree what is working well
- Identify and agree what is not working well
- Identify and agree the "must haves"
- Agree "the way we do things around here"
- Establish an “exemplary” collaborative team on an actual engagement
|
- Employee/staff engagement and communication plan
- Change action initiatives and plans by priority and impact
- Effectiveness monitoring/review system
- Define a clear, no-nonsense, agreed customer engagement and business process
|
Themes
- Coaching and mentoring, Situational awareness and Readiness
- Engagement, Alignment, Direction, Agility, Flexibility and communication
- Voice of the customer, Awareness, Hearing
- PIONEERING and AUTHENTIC LEADERSHIP and SITUATIONAL LEADERSHIP
- Knowledge Management, Governance, Policies, Process, Cloud, RBT, BMS, QMS, Big Data, Data Lakes and Warehouse, etc.
For any questions relating to ACI Global's Opportunity in Optimisation please contact the Managing Director on +612 8003 4997 or Contact Us
This Document has been acknowledged and accepted by the Managing Director for ACI Global Ian Erskine and is reviewed during Business Review
2026-07-10