ISO 21001:2018 EOMS, 29993:2017 LS, Third Party Auditor - Lead

Learning Program Details
Price: $1,950.00 AUD

Overview: The Educational Organisations Management Systems (EOMS) and Learning Services Third Party Lead Auditor Program provides learning in Quality Management Systems for Educational Organisations, Learning Services, Continuity Business Planning and Auditing of Educational Management Systems and Leading an Audit Team. The Candidate will be trained to confidently and professionally conduct a Stage 1 and Stage 2 audit on either a newly established Educational Organisations Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programmes and Processes. By the completion of learning the candidate will have ensured that they have a comprehensive understanding of Quality Management Systems, Auditing of Management Systems and be Training to Lead an Audit Team ready for preparation for a Third Party Audit (Certification Audit).

Standards Referenced: ISO 21001:2018, 29993:2017, 22301:2012, 31000:2018, 19011:2018, 17021:2015 and 17065:2012 plus local, national, statutory rules and regulations and sector specific standards covering country of origin.

Resources: Extensive e-campus library with access to all applicable Standards plus a comprehensive list of course notes and reference material.

Length of program: Minimum 100 hrs, no set time limit is imposed, time taken is dependent on Candidates and or organisational time commitments and resources.


Prerequisites: Candidates will need to have completed a Course in International Facilitation and also provide evidence, qualifications and industry experience demonstrating a comprehensive understanding of an "Educational Organisation" and an Integrated (QMS, EOMS, LS, EMS, OHS and IMS) Management Systems and their evaluation and be able to work within a team environment. Further candidates will need to be actively involved within an Organisation (Sponsoring or Facilitating) to undertake audit activities during the course and at the end of the course by undertaking both a Documentation audit review and final Stage 2 or Certification Audit whilst being observed and assessed undertaking a "Witnessed Activity".

Facilitator: All ACI Global Facilitators are Certified Business Professionals specializing in the specific scope being facilitated and have been assessed as competent in International Facilitation (ISO-FL), Attitude and Cultural Diversity (ACI-ACD) and have undertaken the Hogan Leadership Profile.

Special Needs: - If you have any special needs or requirements that your Facilitator needs to be aware of please Contact Us to discuss this in confidence.

Refund Policy: - No refund upon completion of registration and enrollment process.

Member Registration
ISO Personal Certification Outcomes

Candidates receive a Diploma in Quality Management Systems and Learning Services covering the following Skill Areas:

  • Quality Management Systems and Learning Services in conformance with ISO 9001:2015, ISO 31000:2009, ISO 29990:2010 and ISO 17024:2012;
  • Management Systems Auditing in conformance with ISO 19011:2011;
  • Leading an Audit Team in performing External Audits in conformance with ISO 17021:2015 and International Accreditation Forum (IAF) Guidelines.
ISO Personal Certification Learning Tasks
  • Learn how a Quality Management System combined with Learning Services in Conformance to ISO 9001:2015, 29990:2010 and 17024:2012 will add value to a Learning Services and Personal Certification Provider
  • Understand the meaning of Business Acumen together with Risk Based Thinking and be able to determine the key drivers for Business or Organisational Success.
  • Learn the principles and guidelines for auditing management systems to International (ISO) and National Standards for an Organisation.
  • Demonstrate the application of "Knowledge, Attitude, Cultural Diversity and Personal Disciplines" necessary to lead an Audit Team in undertaking a Stage 1 and Stage 2 Audit during an "Observational Event" under visual observation (Video).
  • Ongoing Assessments to ensure the candidates competencies are maintained in accordance with the candidates 3 year CPD agreement
ISO Personal Certification Career Benefits
  • ISO Certified Business Professionals receive higher returns for services provided and greater chances of employment and or contracts
  • Three Year Continuous Professional Leadership Development Guarantee CPD for the period of ISO Certification (3 yrs).
  • Entry into the ACI Global Professionals' Register.
  • At the successful completion of the programme candidates are able to apply for Registration with Third Party Certification Bodies (CB's). Please note conditions do apply for example industry experience, necessary auditor codes plus auditor experience are all considered essential requirements performing third party audits for further details please refer to your preferred Certification Body for further details.
ISO Learning and Certification Needs Analysis

Recognition of Prior Learning - ISO-RPL/RCC

Recognition of Prior Learning, Current Competence, Special Needs and Commitment to agreed Learning Outcomes and Continuous Professional Development is examined through:

  • Assessment of Industry Experience against required Learning Outcomes;
  • Assessment of Prior Learning against required Learning Outcomes;
  • Assessment of Current Competence against required Learning Outcomes;
  • Assessment of Special Needs if applicable;
  • Commitment to undertake and achieve learning outcomes;
  • Commitment to Continuous Professional Development.
ISO Course Curriculum

Curriculum and Learning Outcomes have been developed, implemented and undergo continuous improvement through input from Industry, ISO Technical Committees, independent third party audits and conform to the International ISO 17024 Conformity Assessment Standard - General requirements for bodies operating certification of persons with the following levels of Competency "Competent" (C) or "Not yet Competent" (NYC). If a candidate is assessed as (NYC) they are provided an additional attempt and are able to redo the assessment with additional mentoring and resources provided where necessary. There is no set number of additional attempts provided as this is determined between the candidate and their assigned facilitator.

Business Acumen and Risk Based Thinking - ACI-BAC and ISO-RM.

  • Competency Unit: Assess an organisations business Acumen in line with an organisations strategic objectives.
  • Competency Unit: Understand Risk Based thinking and how it will apply to all organisational processes.

Quality management Systems and Learning Services - ISO-QMS, ISO-RM and ISO-LSP.

  • Competency Unit: Understand the meaning and intent of each clause and sub clause of ISO 9001:2015, 29990:2010, 17024:2012 and 22301:2012.
  • Competency Unit: Understand the application of Quality Management Principles in the context of ISO 9001, 29990 17024 and 22301.
  • Competency Unit: Relate the QMS to Organisations Products including learning services and operational process within a learning environment.
  • Competency Unit: Be able to demonstrate the application of design and development processes within a learning environment for a known organisation.
  • Competency Unit: Understand the Principals and application of Business Continuity Planning within the context of organisations business management system as it relates to learning services.

ISO Auditor - ISO-AUD.

  • Competency Unit: Understand the application of the principles, procedures and techniques of auditing
  • Competency Unit: Understand the conduct of an effective audit in the context of the auditees organisational situation
  • Competency Unit: Understand the application of the regulations, and other considerations that are relevant to the audit management system, and the conduct of the audit.
  • Competency Unit: Be able to demonstrate through "Observational Means" how the internal audit program addresses both elements of the management system in Conjunction with the learning services and known "Risk to the Organisation.

ISO Lead Auditor - ISO-LA.

  • Competency Unit: Establish, plan and task the activities of an audit team.
  • Competency Unit: Communicate effectively with the auditee and audit client.
  • Competency Unit: Organise and Direct audit team members.
  • Competency Unit: Prevent and resolve conflict with the auditee and/or within the audit team.
  • Competency Unit: Prepare and complete the audit report.

Attitude and Cultural Diversity - ACI-ACD.

  • Competency Unit: Understand and be able to demonstrate attitude and cultural diversity disciplines necessary for leading a team in the effective and efficient conducting of a management system audit.

Personal Behavioural Disciplines - ACI-PBD (Hogan Leadership Profile).

  • Competency Unit: Understand and be able to practice personal behaviour disciplines necessary for leading a team of professionals in the effective and efficient conducting of a management system audit.
Insurances - Public Liability and Professional Indemnity Insurance Requirements for Professionals

It is a requirement for all Professionals undertaking audits on behalf of third parties that you are covered for both Public Liability and Professional Indemnity Insurance.

ACI Global's preferred supplier is "EnviroSure" with full details being found Here on their website.

Academy Enrolment

Getting started is as easy as clicking on the e-learning Registration Tab below, Register and Pay for your course all online and you can be started in less than 6 Hrs (Dependant on International Time Zones and Clearance of Funds).

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