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ACI Global,s EOMS/CBMS Scope: The provision of leadership development of personnel by providing ongoing competency-based ISO learning and ISO personal certification outcomes for professionals working within a wide range of industries and organisations. To see ACI Global's ISO 21001:2025 Educational Organisations Management Systems Certificate Click on this link to View ACI Global's ISO 21001 Certification Certificate
To view ACI Global and e-Quip's additional Total Quality Management (TQM) ISO Certification Certificates refer below:
ISO 9001:2015: Quality Management Systems Certificate: View Certificate
ISO 45001:2018: Occupational Health and Safety Management Systems Certificate: View Certificate
ISO 14001:2015: Environmental Management Systems Certificate: View Certificate
For further information regarding ACI Global's Registration's and Statutory Requirements please Visit National and International Regulations and Certifications
Auditing Business and Industry Management Systems with ACI Global
**ACI Global's Weekly Podcast Series - Audit through Conformity Assessment and Fortitude**
Podcast Episode 42: In the 42nd episode of Xraised, we welcome back Ian Erskine, the Managing Director and CEO of ACI Global and e-Quip, to delve into the critical role of internal auditing and self-assessment in shaping high-performing, future-ready organizations. With over 40 years of global experience in advancing corporate responsibility, sustainability, and organizational excellence, Ian shares invaluable insights into how businesses can embed a culture of continuous improvement by focusing on their most valuable asset: their people.
As the head of an ISO 21001:2018 certified international educational and training provider, Ian has helped thousands of professionals and organizations worldwide elevate their competence, skills, and capabilities through the Accelerating Continuous Improvement (ACI) methodology. In this interview, he discusses how ACI Global is transforming traditional auditing practices from box-ticking exercises into powerful tools that drive measurable progress in workforce capability, service quality, compliance, and organizational sustainability.
Ian breaks down how internal audits and self-assessments—when done right—become more than regulatory requirements. They become strategic enablers of talent development and cultural alignment. He outlines ACI Global’s unique approach to integrating auditing with learning and development, emphasizing how skill verification and performance benchmarking can lead to operational excellence and industry leadership.
We explore how ACI Global empowers individuals and teams to engage in meaningful self-assessment processes, turning audits into collaborative growth experiences rather than compliance hurdles. Ian explains why this shift in mindset is essential for building agile, competent teams that are equipped to adapt, innovate, and thrive in a complex, fast-changing world.
You’ll also hear how organizations working with ACI Global benefit from embedding regular auditing and assessment into their operational rhythm. From improved workforce engagement to measurable improvements in quality and customer satisfaction, the results speak for themselves.
Throughout the conversation, Ian touches on ACI Global’s roots in international standards and frameworks such as ISO 9001, ISO 14001, ISO 45001, and ISO 26000, as well as its foundational commitment to the Global Reporting Initiative (GRI). He emphasizes the importance of aligning auditing processes with sustainability goals, corporate social responsibility, and long-term value creation for all stakeholders.
Whether you’re a business leader, quality manager, learning professional, or ISO auditor, this episode offers a deep, practical look into the future of organizational audits and the growing importance of integrating continuous learning, capability development, and strategic self-reflection into the core of your company culture.
Tune in to learn how ACI Global’s philosophy of “accelerating continuous improvement” is helping organizations of all sizes and industries benchmark success, empower their people, and achieve long-term excellence—one audit at a time.
Test Drive Now!: Discover how risk assessments, ISO compliance, and a human-centric learning model are driving their decision—and what other organizations can learn from it by taking a free test drive of ACI Global ISO Certified Compliance Business Management Systems and its Academy e-Quip ISO Quality Software, just contact us on our Global Dial AUS > UK > USA > tel: +61 2 9375 2275
Watch the full episode along with other insightful Videos on ACI Global's YouTube channel Now just click on the
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Quality Beyond Compliance in Building a Sustainable Organisation by adding Value through Audit and Self Assessments
In the contemporary landscape of business operations, the implementation and auditing of Business Management Systems has become pivotal for organizations striving for excellence. ACI Global stands at the forefront, offering comprehensive solutions that ensure both compliance and conformance in various industry settings. Join Ian as he takes you through the Key Points regarding Internal auditing of a Management System to both Industry and ISO Requirements.
The Essence of ISO Management Systems - "Quality is Contagious"
ISO Management Systems are frameworks designed to help organizations enhance their performance by ensuring quality, safety, efficiency, and customer satisfaction. These systems provide a structured approach, enabling businesses to identify, manage, and improve their processes systematically. Through ISO Personal Certification, professionals are empowered with the knowledge and skills necessary to implement and maintain these systems effectively.
ACI Global's Approach to Auditing
The auditing of business management systems is not merely a regulatory obligation but a strategic tool for continuous improvement and Value Add. ACI Global leverages its expertise as a ISO Certified Educational Body to educate and train auditors to conduct thorough audits, ensuring that organizations and their people meet the Primary Duty of Care and chain of responsibility. This involves a meticulous examination of existing processes and procedures to align them with international standards and Legal and Statutory Requirements.
Compliance through Conformance
Compliance and conformance are integral to the auditing process. While compliance refers to adhering to external regulations and standards, conformance involves aligning with internal policies and procedures. ACI Global employs a dual-focused approach that not only ensures its candidates understand regulatory compliance but also fosters internal conformance, thereby enhancing overall organizational performance.
Leveraging ISO e-Quip Quality Software
A key component of ACI Global's auditing process is the utilization of ISO e-Quip Quality Software. This sophisticated tool facilitates the seamless integration of various ISO standards into an organization's operational framework. It provides real-time data analysis, which is crucial for identifying areas that require improvement and ensuring that corrective actions are implemented promptly.
The Strategic Importance of Auditing
Candidates are trained to understand that Auditing business management systems extends beyond mere compliance. It serves as a catalyst for operational excellence, driving organizations towards achieving their strategic objectives. Through a comprehensive audit process, ACI Global aids businesses in identifying potential risks, optimizing resource allocation, and enhancing customer satisfaction.
ACI Global: A Partner in Excellence
ACI Global's commitment to delivering excellence through its auditing services is underpinned by its dedication to fostering a culture of continuous improvement. By partnering with ACI Global, organizations are not only equipped to meet the rigorous demands of ISO standards but are also empowered to exceed them, setting new benchmarks in their respective industries.
In conclusion, the auditing of business and industry management systems with ACI Global represents a strategic initiative that transcends traditional compliance. It is about embedding a culture of quality and excellence that resonates across all levels of an organization. As businesses navigate the complexities of the modern world, ACI Global stands as a beacon of guidance, ensuring that their journey towards operational excellence is both compliant and conformant.
Overview and Benefits
- ISO Personal Certification Program: Candidates are enrolled in a three year Triennial Personal ISO Third Party Auditor Certification program with ongoing assessment to verify competency (VOC);
- ISO Third Party Auditor e-Quip Software Program: The organisation receives software for the candidate to undertake their training to implement or evaluate and ultimately run a "Quality Awareness" ISO/Industry system to drive "Sustained Success" for their "Sponsoring Organisation to ready itself for Certification by a Third Party.
- ISO/Industry Standards and all Resources: Candidates are provided all applicable ISO Standards and resources (Manuals, Policies, checklists, risk assessment tools, procedures) necessary for the successful completion of all courses and programs within e-Quip.
- ISO/Industry "Quality Awareness Management Systems Manual" and all supporting Procedures and Processes: At the completion of the course or ISO Personal Certification Program the sponsoring organisation will have a Management/Industry System Manual ready for ISO/Industry Certification if they so choose to do so.
- ISO Witnessed Activity: Candidates undertake a witnessed Stage 1 (Document Review) audit on their nominated Sponsoring Organisations ISO/Industry System prior to completion of all courses;
- 3 Year CPD Agreement: Candidates enter into a three year continuous professional development agreement to support the triennial personal ISO Third Party Auditor certification program providing unlimited access to the ACI Global secure Academy portal for all resource and personal development needs;
- ISO Third Party Auditor Personal Certification Digital ID Card and Diploma: At the successful completion of the course the candidate achieves ISO Personal Certification in Third Party Auditing of a "Quality Awareness Management Systems and is issued with a Diploma valid for three years and their nominated organisation is issued with a Certificate of Sustainability covering.
- Sponsoring Organisation is ready for ISO/Industry Certification: Upon the awarding of the Candidates ISO Digital ID Card and Diploma the candidates nominated organisation "Sponsoring Organisation" is issued with a Certificate of Sustained Success covering the nominated ISO or Industry Standard/s and Statutory Rules and Regulations.
Note 1: Candidates wishing to Lead an "Audit Team" should look at undertaking a Course in Third Party Auditor - Leading a Team
Note 2: Candidates wishing to undertake a course in implementing Management Systems should look at undertaking a Course in ISO Systems Consultancy
Note 3: **Free Demo** Let us show you with our free Demo of e-Quip how to become a High Achiever and e-quip your workforce and workplace
Course Accreditation and Recognition
All ACI Global Training Courses and their "Outcomes" are Verified and Validated through the following ISO Accreditation Process:
- ACI Global as an International Educational Organisation uses both the International Standard ISO 21001:2025 "Educational organisations - Management systems for educational organisations - Requirements with guidance for use" and ISO 10015:2019 Quality management — Guidelines for competence management and people development as well as Industry Bodies to certify fit for purpose all its courses.
- Course Outcomes are verified and validated by the International Accreditation Forums (IAF) ISO Certification and Registration "Process" of a Witnessed Observation through the issuing of certification against either ISO standards and or Industry and associated Statutory Rules (Codes) and Regulatory Requirements.
- Diploma and ISO Personal Certification issued upon verification by an ISO witnessed, end of course or Recognition of Prior Learning (RPL) Activity.
For more on ACI Global’s Training Process please feel free to go to ISO Personal Learning and Training Process for a full and detailed overview.
This process provides proof against both ISO and or Industry Standards that the candidate and the Organisation have successfully been trained and deemed "Competent" in both Evaluation and Business Sustainability.
ISO Training Courses in Auditing Management Systems
ISO 9001:2015 QMS, NHV Systems (Fatigue, Mass and Maintenance) and Auditing
Cost: $850.00 AUD
- Overview: The Quality Management and National Heavy Vehicles Systems Program provides learning in Quality Management National Heavy Vehicles, Fatigue Management, Mass and Maintenance and Auditing of ISO Systems.
- Benefits: The Candidate will be trained to confidently and professionally conduct a Stage 1 audit on either a newly established Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programs and Processes. By the completion of learning the candidate will have ensured that they have a comprehensive understanding of Quality Management Systems, NHV, Fatigue, Mass and maintenance and Auditing of a Transport and Logistics Management System.
Length of Programme: Minimum 40 hrs, no set time limit is imposed, time taken is dependent on Candidates and or organisational time commitments and resources.
ISO 9001:2015 Quality Management Systems Third Party Auditor
Cost: $720.00 AUD
- Overview: The Quality Management Systems Auditor Program provides learning in Quality Management Systems and Auditing of Management Systems for their Sponsoring Organisation.
- Benefits: The Candidate will be trained to confidently and professionally conduct a Stage 1 or Desk Top audit on either a newly established Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programs and Processes. By the completion of learning the candidate will have ensured that they have a comprehensive understanding of Quality Management Systems and Auditing of Management Systems in conformance to ISO 9001:2015, with the Organisations System ready for third party certification.
Length of Programme: Minimum 40 hrs, no set time limit is imposed, time taken is dependent on Candidates and or organisational time commitments and resources.
ISO 14001:2015 Environmental Management Systems Third Party Auditor
Cost: $720.00 AUD
- Overview: The Environmental Management Systems Auditor Program provides learning in Environmental Management Systems and Auditing of Management Systems.
- Benefits: The Candidate will be trained to confidently and professionally conduct a Stage 1 or Desk Top audit on either a newly established Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programs and Processes. By the completion of learning the candidate will have ensured that they have a comprehensive understanding of Environmental Management Systems and Auditing of Management Systems.
Length of Programme: Minimum 40 hrs, no set time limit is imposed, time taken is dependent on Candidates and or organisational time commitments and resources.
ISO 45001:2018 OHS Management Systems Third Party Auditor
Cost: $720.00 AUD
- Overview: The Occupational Health and Safety Management Systems Auditor Program provides learning in Occupational Health and Safety Management Systems and Auditing of Management Systems.
- Benefits: The Candidate will be trained to confidently and professionally conduct a Stage 1 or Desk Top audit on either a newly established Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programs and Processes. By the completion of learning the candidate will have ensured that they have a comprehensive understanding of Occupational Health and Safety Management Systems and Auditing of Management Systems.
Length of Programme: Minimum 40 hrs, no set time limit is imposed, time taken is dependent on Candidates and or organisational time commitments and resources.
ISO 22000:2018 Food Safety HACCP Management Systems Third Party Auditor
Cost: $720.00 AUD
- Overview: The Food Safety HACCP Management Systems Auditor Program provides learning in Food Safety HACCP Management Systems and Auditing of Management Systems.
- Benefits: The Candidate will be trained to confidently and professionally conduct a Stage 1 or Desk Top audit on either a newly established Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programs and Processes. By the completion of learning the candidate will have ensured that they have a comprehensive understanding of Food Safety HACCP Management Systems and Auditing of Management Systems.
Length of Programme: Minimum 40 hrs, no set time limit is imposed, time taken is dependent on Candidates and or organisational time commitments and resources.
ISO Integrated Business Management Systems Auditor
Cost: $1,090.00 AUD
- Overview: The Integrated Business Management Systems Auditor Program provides learning in Integrated Business Management Systems and Auditing of Management Systems.
- Benefits: The Candidate will be trained to confidently and professionally conduct a Stage 1 or Desk Top audit on either a newly established Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programs and Processes. By the completion of learning the candidate will have ensured that they have a comprehensive understanding of Integrated Business Management Systems and Auditing of Management Systems.
Length of Programme: Minimum 45 hrs, no set time limit is imposed, time taken is dependent on Candidates and or organisational time commitments and resources.
ISO 9001:2015, ISO 13485:2016 and 17025:2017 QMS/Medical Auditor
Cost: $1,090.00 AUD
The Quality Assurance, Medical and Laboratories Management Systems Auditor Program provides learning in Quality Management Medical Devices and Laboratory Systems and Auditing of Management Systems. The Candidate will be trained to confidently and professionally conduct a Stage 1 or Desk Top audit on either a newly established Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programmes and Processes. By the completion of learning the candidate will have ensured that they have a comprehensive understanding of Quality Management Systems and Auditing of Management Systems.
Length of Programme: Minimum 60 hrs no set time limit is imposed, time taken is dependent on Candidates and or organisational time commitments and resources.
ISO Recognition of Prior Learning for People and their Organisations
Cost: $650.00 AUD
- Overview: The ACI Global ISO Recognition of Prior Learning (RPL) and Current Competencies (CC) program enables candidates/employees and their Organization's Total Quality Management (TQM) Systems, existing prior learning, competence, experience, capability and qualifications and also Tasks verified and validated against a certified ISO process covered by a 3 year ISO Personal Certification Program in line with ISO 10015:2015.
- Benefits: This ISO RPL process will suit those with existing skill sets and or existing certification wanting to gain better value and ongoing professional development, to become ISO Certified and increase their Remuneration and have their Organisations gain traction and Sustained Success. This program is covered by ACI Global's 3 yearly Continuous Professional Development (CPD) Agreement.
Length of Programme: No time limits set
ISO 31000:2018 Risk Management Systems - Third Party Auditor
Cost: $750.00 AUD
- Overview: The Risk Management ISO 31000:2018 Auditor Program provides learning in Risk Management Processes and Plans and Auditing of a Quality Organisations Management Systems.
- Benefits: The Candidate will be trained to confidently and professionally conduct a Stage 1 or Desk Top audit on either a newly established Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Risk Management Programs and Processes. By the completion of learning the candidate will have ensured that they have a comprehensive understanding of Risk Management 31000:2018 and Auditing of a Quality Organisations Management Systems.
Length of Programme: Minimum 40 hrs, no set time limit is imposed, time taken is dependent on Candidates and or organisational time commitments and resources.
ISO Scholarship/Cadetship Program
Cost: On Application
- Overview: The ACI Global ISO Scholarship/Cadetship Program allows the candidate (Cadet) including school leavers yrs 10 to 12, Graduates or those in need to select any course or program relevant to their needs or that of their Sponsoring Organisation ensuring learning and full mentoring services within their chosen graduate program.
- Benefits: ACI Global provides access to its Graduate Programs to students from all around the world with a minimum of 40 Graduate Positions provided free of charge on an needs basis (Conditions Apply). It also helps the Cadet understand the Organisations Vision > People > Issues > Process > Data > Accelerating Continuous Improvement > and how they can help the organisation achieve its Mission of Sustained Business Success.
Length of Programme: Dependent on course or program and the time and or resources available to both the candidate (Cadet) and or participating Organisation.
Quality of an Organisation and Sustained Success
Cost: $1,250.00 AUD per Annum
- Overview: This course will involve the student being trained in all aspects of Quality Management Systems in line with the requirements of the ISO Management Systems Standards, Quality, Compliance, Collaborative Relationships, Risk Management Guidelines and both ISO Auditing Standards 19011 and 17021.
- Benefits: It will also enable to candidate to perform a review and provide expert feedback as to what is currently happening within the organisation's Business Management System and to ensure it Complies to relevant International, National, Industry and Statutory guidelines.
Length of Programme: 12 Months dependent on the size and complexity of the organisation and Candidates time and or organisational time commitments and resources.
ISO Skills Assessment - Tasks and Skills Log
Cost: $350.00 AUD
- Overview: This course will involve the employee having their Tasks and Skills Verified in line with ISO 10015:2019 Competence Management and People Development.
- Benefits: The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 10015:2019 standards.
Length of Programme: 1 Hr
ISO Skills Assessment - Tasks and Skills Log Sales People
Cost: $350.00 AUD
- Overview: This course will involve the employee having their Tasks and Skills Verified in line with ISO 10015:2019 Competence Management and People Development.
- Benefits: The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 10015:2019 standards.
Length of Programme: 1 Hr
ISO Skills Assessment - Tasks and Skills Log Barista
Cost: $350.00 AUD
- Overview: This course will involve the employee having their Tasks and Skills Verified in line with ISO 10015:2019 Competence Management and People Development.
- Benefits: The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 10015:2019 standards.
Length of Programme: 1 Hr
ISO Skills Assessment - Tasks and Skills Log Team Leader
Cost: $350.00 AUD
- Overview: This course will involve the employee having their Tasks and Skills Verified in line with ISO 10015:2019 Competence Management and People Development.
- Benefits: The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 10015:2019 standards.
Length of Programme: 1 Hr
ISO Skills Assessment - Tasks and Skills Log Community Services Worker
Cost: $350.00 AUD
- Overview: This course will involve the employee having their Tasks and Skills Verified in line with ISO 10015:2019 Competence Management and People Development.
- Benefits: The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all requirements along with supporting documentation as outlined within ISO 10015:2019 standards.
Length of Programme: 1 Hr
ACI Global - Understanding AI, ChatGPT and Chat Bots
Cost: $200.00 AUD
- Overview: This course will involve the Applicant in demonstrating a true understanding of Artificial Intelligence AI, ChatGPT and Chat-bots both personally and within the workplace.
- Benefits: The Participant is assisted with the aid of an AI and Industry Expert in gaining a better understanding of AI, ChatGPT and Chat-Bots of their role both for their own personal protection and also your future employment opportunities.
Length of Programme: 30 Minutes
As an International Learning Service and certification Provider ACI Global provides a 3 year commitment to Continuous Professional Development (CPD) to the learner (candidate) for all courses or programs enrolled further ensuring the enhancement of professional knowledge and competency.
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or undertake our Recognition of Prior Learning Program refer below to commence your journey to becoming a "High Achiever"
ISO Personal Certification Achievements
Capability Verified by a Witnessed Activity
Demonstrate the Verification of Capability or Merit by a "Witnessed Activity" (T&C 3.27) in undertaking a Document Review audit validating the following.
- Conformance to ISO 19011 Clause 7 applicability Competency, Awareness and Training;
- Conformance to ISO 10015:2019 Quality management - Guidelines for competence management and people development;
- Demonstrate a specific task, skill, activity or audit planning and execution;
- Demonstrate the Possession of the necessary Industry Codes or Personal Skills Logs:
- Demonstrate the ability to perform a a specific Task/s, Skill, Activity or Documentation review on an Organisations Requirement "Context of the Organisation";
Insurances - Public Liability and Professional Indemnity Insurance Requirements for Professionals
It is a requirement for all Professionals undertaking audits on behalf of third parties that you are covered for both Public Liability and Professional Indemnity Insurance.
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