ISO Consultant

ISO Personal Certification Overview

The candidate will receive a Diploma in Business Consultancy in the following Skill Areas:

• Understanding business analysis and planning;
• Personal Disciplines, Communication skills and be able to assess and develop client competencies:
• Human Resource management.

The candidate will be involved in the following key tasks:

• Be able to demonstrate through assessment and examination and understanding of all key competencies needed to demonstrate their ability to apply professional business consultancy services to a range of organisations and associated industry sectors.
• Demonstrate the application of "Knowledge, Attitude, Cultural Diversity and Personal Disciplines" necessary to perform consultancy services during an "Observational Event" under visual observation (Video) on either a newly established Business Management System or within an established system thoroughly checking and evaluating business systems plus all of the organisations Management Programmes.
• OngoingAssessments to ensure the candidates competencies are maintained in accordance with the candidates 3 year CPD agreement

Career Benefits

• ISO Certified Business Professionals receive higher returns for services provided and greater chances of employment and or contracts;
• Triennial ISO Certification for persons programme ensuring verification of competence and skills over the term of the certification;
• Three Year Continuous Professional Leadership Development Guarantee CPD for the period of ISO Triennial Certification Programme (3 yrs).
• Entry into the ACI Global ISO Certified Persons Register for ISO International Business Consultant at no additional cost apart from the course enrolment fee.

Learning and Certification Needs Analysis

Recognition of Prior Learning, Current Competence, Special Needs and Commitment to agreed Learning and Certification Outcomes through Continuous Professional Development - ISO-RPL/RCC

• Assessment of Industry Experience against required Learning Outcomes;
• Assessment of Prior Learning against required Learning Outcomes;
• Assessment of Current Competence against required Learning Outcomes;
• Assessment of Special Needs if applicable;
• Commitment to undertake and achieve learning outcomes;
• Commitment to Continuous Professional Development.

Curriculum and Learning Outcomes

Curriculum and Learning Outcomes have been developed, implemented and undergo continuous improvement through input from Industry, ISO Technical Committees, independent third party audits and conform to the International ISO 17024 Conformity Assessment Standard - General requirements for bodies operating certification of persons with the following levels of Competency "Competent" (C) or "Not yet Competent" (NYC). If a candidate is assessed as (NYC) they are provided an additional attempt and are able to redo the assessment with additional mentoring and resources provided where necessary. There is no set number of additional attempts provided as this is determined between the candidate and their assigned facilitator.

Key Learning Outcomes:

1 Within the scope of the professional consultancy certification process candidates will be examined against the following 6 key areas of competence to ensure they are in fact competent to work within these competency guidelines:

• Conduct business analysis and planning - explores ability to develop situational and marketing analysis, structural and functional procedures, strategic and business planning, financial management and performance and credit procedures;
• Exercise individual personal competencies - explores ability to use personal competence (s) including managing time, organisational skills, creative thinking, problem solving, leadership facilitation, information management, negotiation and selling skills;
• Communication skills - explores ability to apply listening techniques, develop effective client relationships, apply interview techniques, interpret and apply verbal and non verbal communication, demonstrate positive attitude and use a variety of communication tools and techniques;
• Assess of client competencies - explores ability to assist client with self assessment, assessment of risk and assess the parameters of family support;
• Facilitate client development and competencies - explores ability to introduce clients to business planning tools, identity learning opportunities and apply coaching techniques;
• Human resource management - explores ability to apply the methods of human resource management, explain organisational behaviour and skills, the employment process and employment law, training and development strategy, performance management, health and safety application, cultural identity and analyse organisational culture and personality types.

2 Achieve Competence to demonstrate attitude and cultural diversity disciplines in accordance with the following Key Evidence Criteria:

• Understand and be able to apply cultural diversity in differing situations, locations and roles.

3 Achieve Competence to practice personal behaviour disciplines in accordance with the following Key Evidence Criteria:

• Adjustment - The degree to which a person is calm and even tempered or conversely, moody and volatile;
• Ambition - The degree to which a person seems leader like, seeks status and values achievement;
• Sociability - The degree to which a person appears talkative and socially self confident.
• Interpersonal Sensitivity - Reflects social skill, tact and perceptiveness;
• Prudence - Concerns self control and conscientiousness;
• Inquisitive - The degree to which a person seems curious, adventurous and imaginative;
• Learning Approach - The degree to which a person enjoys academic activities and enjoys education as an end in itself.

4 Achieve Competence by demonstrating under JAS-ANZ observation guidelines the ability to perform under visual observation the application of Skills applied during an actual consultancy activity in accordance with the following Key Evidence Criteria:

• Demonstrate the ability to conduct an opening meeting with a client demonstrating services to be offered;
• Demonstrate system planning and analysis;
• Demonstrate the Possession of the necessary Industry Codes:
• Demonstrate the ability to perform an initial gap analysis;
• Be able to perform an opening and closing meeting;

ISO Personal Certification Achievements

Capability Verified by a Witnessed Activity

Demonstrate the Verification of Capability by a "Witnessed Activity" (T&C 3.27) in undertaking a Document Review audit validating the following.

• Conformance to ISO 19011 Clause 7 applicability Competency, Awareness and Training;
• Conformance to ISO 10015:2019 Quality management - Guidelines for competence management and people development;
• Demonstrate audit planning;
• Demonstrate the Possession of the necessary Industry Codes:
• Demonstrate the ability to perform a Documentation review on an Organisations Requirement "Context of the Organisation";

Insurances - Public Liability and Professional Indemnity Insurance Requirements for Professionals

It is a requirement for all Professionals undertaking audits on behalf of third parties that you are covered for both Public Liability and Professional Indemnity Insurance.

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