Training Programs/Services

Developing and Implementing an ISO 9001:2015 Quality Management System

Learning Program Details
Price: $2,900.00 AUD

Overview: The Programme provides participants with the necessary knowledge and tools to develop and implement a Quality Management System (QMS) for an organisation in conformance with the International Standard ISO 9001.2015. The programme involves QMS Modules 1 to 5 in the development of the quality management system and QMS Modules 6 to 7 in the Implementation of what has been developed in the first five modules. The last two modules QMS 8 and QMS 9 are used for Auditor Professional Development.

Standards Referenced: ISO 9001:2015, 9004:2015, 31000:2009, 19011:2011 and 17021:2011 plus local, national, statutory rules and regulations and sector specific standards covering country of origin.

Resources: Extensive e-campus library with access to Standards ISO 9001:2015 ISO 31000:2009, ISO 9000:2015 plus a comprehensive list of course notes and reference material.

Length of program: 8 Weeks may vary depending on organisational time and resources

Approval Numbers: ISO-QMSD.

Prerequisites: Nil

Facilitator: All ACI Global Facilitators are Certified Business Professionals specializing in the specific scope being facilitated and have been assessed as competent in International Facilitation (ISO-FL), Attitude and Cultural Diversity (ACI-ACD) and have undertaken the Hogan Leadership Profile.

Special Needs: - If you have any special needs or requirements that your Facilitator needs to be aware of please Contact Us to discuss this in confidence.

Refund Policy: - No refund upon completion of registration and enrolment process.

RECOGNITION: Diploma upon successful completion of Project (Programme), Certificate in Internal Audit at completion of QMS 6. Please note that a Provisional Certificate in Lead Auditing will be given after successful completion of the QMS 7 but completion of QMS 8 and QMS 9 may well need to be completed before full registration as a Lead Auditor.

TRAINING METHODOLOGY: e-Quip Learning Management Solutions operating within the ACI Global Training "HUB" providing a Blend of On Line and Face to Face e-learning outcomes fully "Traceable" and "Validated" by smart card technology.

PROGRAMME DESIRABLES: Broadband ADSL together with Skype or Windows Live Messenger is highly recommended.Skype Video, Skylook recording (MP3 technology) together with mobile 3G video phones are also recommended. This technology will be used to assist the tutor in observation and competency assessments which will include as a minimum the conducting of the initial onsite tour of facilities plus an opening and closing audit meeting.

CONTINUOUS PROFESSIONAL DEVELOPMENT (CPD): Candidates will be required to commit to continuous professional development to ensure their Current Competency is maintained throughout the scope of their Registration with their nominated Personal Certification Provider. This service is included in the above Price.

KEY LEARNING OBJECTIVES: To provide participants with the necessary knowledge and tools to develop and implement a Quality Management System (QMS) for an organisation in compliance with the International Standard ISO 9001.2015. At the completion of the programme the student will have a through understanding of Quality Management Systems in both development and implementation. Participants will receive a provisional certificate in Auditing at the completion of the program whilst the "Participating Organisation" will be ready for the Final Certification Audit to ISO 9001.2015.


  • QMS Module 1: How quality issues are managed within an organisation.
  • QMS Module 2: How Quality Aspects, Hazards, Risks and associated Objectives relate to an Organisation.
  • QMS Module 3: How to develop a quality management system for an organisation.
  • QMS Module 4: How to develop a draft quality manual for an organisation.
  • QMS Module 5: How to write clear and concise documents necessary for an effective quality management system.
  • QMS Moduel 6: How to implement a quality management system includes Internal Auditor Training.
  • QMS Module 7: How to review a Quality Management System and prepare for External Audits.

QMS 8 and QMS 9 are used for Auditor Professional Development in both integrated Business Systems and introduction to Triple Bottom Line reporting capabilities. These final two modules or courses also allow the graduate, employee or student the necessary time and continuous professional development supported by ACI Global to obtain the experience required to apply for full Lead Auditor registration.

At the completion of the full programme candidates will:

  • Understand the meaning of Quality
  • Understand the dual international quality management system standards ISO 9001 and 9004 as well as the auditing standard 19011
  • Process Mappping and Documentation
  • Develop a QMS in line with AS/NZS ISO 9001:2015
  • Implement a QMS in line with ISO 9001.9004 and 19011
  • Carry out internal Audits and gain a certificate in Internal Auditing
  • Prepare for an external or third party audit
  • Gain a provisional certificate in Lead Auditing
  • Gain an insight into the benefits of Six Sigma
  • Receive a MyDiploma in Quality Management Systems


Getting started is as easy as clicking on the e-learning Registration Tab below, Register and Pay for your programme all online and you can be started in less than 6 Hrs (Dependant on International Time Zones and Clearance of Funds).

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