Training Programs/Services

Quality Management Systems

Module 2 - Diploma in Developing a Quality Management System


Program Details

TITLE: Quality Aspects, Risks and Hazards and associated Policy Objectives of an Organisation.

OVERVIEW: This programme will involve the student getting to understand Quality Policies and associated objectives and how these will relate and impact on an organisation. The participant is assisted with the aid of a accredited facilitator to ensure they as well as the organisation identifies all of its risks and aspects because these underpin all subsequent quality management activities.

STANDARDS REFERENCED: ISO 9001:2008, 19011:2011 and 17021:2011 plus local, national, statutory rules and regulations and sector specific standards covering country of origin.

LENGTH: 4 weeks may vary depending on organisational time and resources.




Facilitator: All ACI Global Facilitators are Certified Business Professionals specializing in the specific scope being facilitated and have been assessed as competent in International Facilitation (ISO-FL), Attitude and Cultural Diversity (ACI-ACD) and have undertaken the Hogan Leadership Profile.

Refund Policy: - No refund upon completion of registration and enrollment process.

RECOGNITION: Certificate of Competence

CONTINUOUS PROFESSIONAL DEVELOPMENT CPD: Each ACI Global Course or Programme is backed by a "3 Year Continuous Professional Leadership Development Guarantee" ensuring the Candidates Professional Leadership Development is maintained relevant to the training provided. This service is included in the Course or Programme Price and conditions apply.


  • Learning Objective 1 - To identify meaningful policies and objectives against which performance can be measured.
  • Assessment Task 1.1 - Developing the Quality Policy and Objectives
  • Assessment Task 1.2 - Communicating the Quality Policy and Objectives
  • Learning Objective 2 - To identify the management programs in your organisation and to perform a gap analysis to determine the current status of the system
  • Assessment Task 2.1 - Key Activities and Performance Measures and to identify the management programs
  • Assessment Task 2.2 - Approved Suppliers
  • Assessment Task 2.3 - Contract Maintenance
  • Assessment Task 2.4 - Communications
  • Assessment Task 2.5 - Specification of Customer Requirements
  • Assessment Task 2.6 - Distribution
  • Assessment Task 2.7 - Human Resources
  • Assessment Task 2.8 - Facilities
  • Assessment Task 2.9 - Security
  • Learning Objective 3 - Having Identified the Management programs plans now need to be developed to implement these programs
  • Assessment Task 3.1 - Planning and developing the management programs
  • Learning Objective 4 - Having carried out the initial audit follow up activities need to be planned and carried out
  • Assessment Task 4.1 - Plan and develop your follow up activities through the systematic use of your internal audit program supported by management review
  • Learning Objective 5 - To ensure all is correct by checking against relevant standards via a checklist
  • Assessment Task 5.1 - Complete end of module checklist
  • Learning Objective 6 - To submit on line an end of course assessment based on the answering of selected questions relating to all Key Assessment tasks undertaken and completed within the course/module including relevant follow up and planned audit questions
  • Assessment Task 6.1 - Complete on line end of course assessment


Getting started is as easy as clicking on the e-learning Registration Tab below, Register and Pay for your programme all online and you can be started in less than 6 Hrs (Dependant on International Time Zones and Clearance of Funds).

ACI Global supports the following Payment Options

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Please be advised Candidates may experience a slight delay for access into their nominated course or programme depending on International Time Zones and clearance of funds paid.

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