International Quality Management Systems ISO 9001:2001

Quality Management Objectives and Associated Risk

e-Learning and Competency Based Training

Course Overview

This course will involve the student getting to understand Quality Policies and associated objectives and how these will relate and impact on an organisation. The participant is assisted with the aid of a RABQSA accredited Tutor to ensure they as well as the organisation identifies all of its risks and aspects because these underpin all subsequent quality management activities.

Length: 4 weeks may vary depending on organisational time and resources

Course Approval numbers: RABQSA Quality Management Systems (QM).

Course Code: QMS2

Prerequisites: Nil

TRAINING METHODOLOGY: e-Quip Learning Management Solutions operating within the ACI Global Training "HUB" providing a Blend of On Line and Face to Face e-learning outcomes fully "Traceable" and "Validated" by smart card technology.

COURSE DESIRABLES: Broadband ADSL together with Skype or Windows Live Messenger is highly recommended.Skype Video, Skylook recording (MP3 technology) together with mobile 3G video phones are also recommended. This technology will be used to assist the tutor in observation and competency assessments which will include as a minimum the conducting of the initial onsite tour of facilities plus an opening and closing audit meeting.

Tutor: RABQSA approved and appointed at course registration.

Price: $400.00 AUD.

Recognition: Letter of attainment

Learning Objectives There are Six Learning Objectives to be achieved in this Course followed by a Final Course Assessment Task covering everything that has been covered within the Course. This ensures all assessment Tasks have been completed and assessed by the assigned Tutor. The Final Assessment Task also ensures that the student has completed to the organisations satisfaction all necessary tasks required within the context of the Development and Implementation Project. Within each Key Learning Objective there are a number of Key Assessment Tasks to be completed by the student and then submitted for assessment by their assigned Tutor. Follow up activities are carried out resulting from the Stage 1 Initial Audit and also the Management Programs are begun to be developed. Key Quality Aspects Risk and Hazards are also identified.

The Six Key Learning Objectives and their associated Key Assessment Tasks are:

• KEY LEARNING OBJECTIVE 1 - To identify meaningful policies and objectives against which performance can be measured.
• Assessment Task 1.1 - Developing the Quality Policy and Objectives
• Assessment Task 1.2 - Communicating the Quality Policy and Objectives
• KEY LEARNING OBJECTIVE 2 - To identify the management programs in your organisation and to perform a gap analysis to determine the current status of the system
• Assessment Task 2.1 - Key Activities and Performance Measures and to identify the management programs.
• Assessment Task 2.2 - Approved Suppliers
• Assessment Task 2.3 - Contract Maintenance.
• Assessment Task 2.4 - Communications
• Assessment Task 2.5 - Specification of Customer Requirements
• Assessment Task 2.6 - Distribution.
• Assessment Task 2.7 - Human Resources
• Assessment Task 2.8 - Facilities
• Assessment Task 2.9 - Security
• KEY LEARNING OBJECTIVE 3 - Having Identified the Management programs plans now need to be developed to implement these programs.
• Assessment Task 3.1 - Planning and developing the management programs
• KEY LEARNING OBJECTIVE 4 - Having carried out the initial audit follow up activities need to be planned and carried out
• Assessment Task 4.1 - Plan and develop your follow up activities through the systematic use of your internal audit program supported by management review
• KEY LEARNING OBJECTIVE 5 - To ensure all is correct by checking against relevant standards via a checklist
• Assessment Task 5.1 - Complete end of module checklist
• KEY LEARNING OBJECTIVE 6 - To submit on line an end of course assessment based on the answering of selected questions relating to all Key Assessment tasks undertaken and completed within the course/module including relevant follow up and planned audit questions
• Assessment Task 6.1 - Complete on line end of course assessment

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