Professional Leadership Development Quality Management Systems Diploma in Lead Auditing

PROGRAMME OVERVIEW: The Quality Management Systems Lead Auditor Programme consists of Two Separate Stages:

• Stage 1 e-Learning - Training in Quality Management Systems, Auditing of Management Systems and Leading an Audit Team. The First stage involves Training the Candidate to be able perform a number of Audits on either a newly established Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programmes. By the completion of stage one the candidate will have ensured that they have a comprehensive understanding of Quality Management Systems, Auditing of Management Systems and be Training to Lead an Audit Team ready for preparation for a Third Party Audit (Certification Audit).
• Stage 2 e-Examination - Assesses and Examines the Candidate to ensure they are "Competent" in Quality Management Systems, Auditing Management Systems and Leading an Audit Team. The Second stage also Examines the Candidate Skills in performing under Skill Examination conditions a Stage 1 and then a Stage 2 "Third Party Certification" Audit on a known Organisation. The candidate will need to perform this audit under "Video surveillance" and or Observation by a Certified Skill Examiner and will have their Quality Management Systems, Audit and Team Leader Skills examined whilst performing the Audit.

KEY COMPETENCY OUTCOMES

RECOGNITION OF PRIOR LEARNING - ACI-RPL

KNOWLEDGE - QUALITY MANAGEMENT SYSTEMS - RABQSA-QM.

• Competency Unit: Understand the application of Quality Management Principles in the context of ISO 9001:2008.
• Competency Unit: Relate the QMS to Organisations Products including services and operational process.

KNOWLEDGE - AUDIT - RABQSA-AU.

• Competency Unit: Understand the application of the principles, procedures and techniques of auditing
• Competency Unit: Understand the conduct of an effective audit in the context of the auditee’s organisational situation
• Competency Unit: Understand the application of the regulations, and other considerations that are relevant to the audit management system, and the conduct of the audit.
• Competency Unit: Practice personal attributes necessary for the effective and efficient conduct of a management system audit.

KNOWLEDGE - TEAM LEADER - RABQSA-TL.

• Competency Unit: Establish, plan and task the activities of an audit team.
• Competency Unit: Communicate effectively with the auditee and audit client.
• Competency Unit: Organise and Direct audit team members.
• Competency Unit: Prevent and resolve conflict with the auditee and/or within the audit team.
• Competency Unit: Prepare and complete the audit report.

KEY LEARNING OBJECTIVES:

• KEY LEARNING OBJECTIVE 1 - International Standards covered ISO 9001, 9004, 19011 and 17021.
• KEY LEARNING OBJECTIVE 2 - Relevant Legislation, Statutory Laws and the Eight Quality Management Principles.
• KEY LEARNING OBJECTIVE 3 - Key Quality Policies, Objectives, Impacts and Key Performance Indicators (KPI's).
• KEY LEARNING OBJECTIVE 4 - Evaluating to ensure compliance to ISO 9001:2008.
• KEY LEARNING OBJECTIVE 5 - Evaluating the developed QMS, its documents and related records.
• KEY LEARNING OBJECTIVE 6 - Audit Definitions, Principles and Categories.
• KEY LEARNING OBJECTIVE 7 - Stages of an Audit and followup activities.
• KEY LEARNING OBJECTIVE 8 - Audit Teams and followup actions.
• KEY LEARNING OBJECTIVE 9 - Setting up and Managing Audit Teams.
• KEY LEARNING OBJECTIVE 10 - Improving Team efficiency and Improvement planning.
• KEY LEARNING OBJECTIVE 11 - Managing Trainee auditors and Auditee Personnel.
• KEY LEARNING OBJECTIVE 12 - Followup Corrective Actions & Planning.
• KEY LEARNING OBJECTIVE 13 - Audit Reporting and conducting a Closing Meeting.

KEY LEARNING OUTCOMES:

KEY LEARNING OUTCOME 1 - Achieve Competence in Quality Management Systems in line with the following Key Evidence Criteria:

• The Intent & Requirement of each clause of ISO 9001 is Understood.
• The Relationship between the 8 QMP and ISO 9001 is understood.
• Mandatory Documents required by ISO 9001 is understood.
• Conformity to the clauses of ISO 9001 is understood.
• The Audit Report used uses correct terminology.
• The Effectiveness of the QMS is evaluated.
• The Audit Report reflects the specific Business under audit.
• Difference between Legal Compliance and Conformity to ISO is reported.
• Product Realization Processes are Evaluated.
• Audit Evidence Demonstrates Conformance.

KEY LEARNING OUTCOME 2 - Achieve Competence in Auditing in line with the following Key Evidence Criteria:

• Audit Principles understood and applied.
• Audit Definitions understood and applied.
• Audit Criteria understood and applied.
• Audit Planning understood and applied.
• Document Review understood and applied.
• Onsite Audit Activities understood and applied.
• Audit Reporting understood and applied.
• Audit Evidence understood and evaluated.
• Followup Activities understood and applied.
• The Management System is audited to Criteria, Plan and Reference Standard.
• Sampling understood and applied.
• Techniques to establish positive relationships.
• "Attitude" - Cultural, Language and Ethical Issues.
• Regulations, Legal Requirements and Codes of Practice.
• Effective Communications understood and practiced.
• Personal Attributes and Questioning Techniques understood and practiced.

KEY LEARNING OUTCOME 3 - Achieve Competence in Leading an Audit Team in line with the following Key Evidence Criteria:

• Understand the Roles and Responsibilities of Audit Team Members.
• Onsite Team Audit Activities are Planned explained and understood.
• Feasibility of the Audit is explained and understood.
• Audit Objectives and Timing are understood.
• Team Selected According to the Business.
• Checklist and Appropriate Documents Prepared, explained and understood by all team members.
• Evidence of Audit Plan Prepared Accurately and all team members involved.
• Legislation and Standards Addressed.
• Preparation Prior to an Audit performed.
• Communication during the Audit performed and understood.
• Planning an effective closing meeting.
• Audit outcomes are explained and understood.
• Ensuring the Audit was effective.
• Areas of Conflict are addressed and mitigated.
• Addressing Disagreement with Audit Finding between team members.
• Addressing Conflict with the Auditee.
• Communicating the Audit findings.
• Ensuring Followup actions are agreed and carried out.
• Closing out an Audit.

ATTITUDE AND CULTURAL DIVERSITY - ACI-ACD

PERSONAL ATTRIBUTES - ACI-PA

e-Examination: can be done separately click on e-Examination for details.

PROGRAMME ENROLLMENT: Getting started is as easy as clicking on the e-learning Registration Tab below, Register and Pay for your programme all online and you can be started in less than 6 Hrs (Dependant on International Time Zones and Clearance of Funds).

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