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Professional Leadership Development Quality Management Systems Certificate in Lead Audit

COURSE OVERVIEW - MODULE 1: This course caters for candidates with diverse industry backgrounds, wanting to implement positive outcomes for organisations as well as training them to be able to confidently and professionally conduct evaluations and or audits on an Organisations Business Processes.

The First Module involves Training the Candidate to be able perform a number of Audits on either a newly established Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programmes. By the completion of module one the candidate will have ensured that they have a comprehensive understanding of Quality Management Systems, Auditing of Management Systems and be Training to Lead an Audit Team ready for preparation for a Third Party Audit (Certification Audit).

COURSE PRICE: $950.00 AUD (Includes both modules)

COURSE RECOGNITION: Certificate of Competence RABQSA-QM, RABQSA-AU & RABQSA-TL.

COURSE LENGTH: Dependent on Candidates and or organisational time commitments and resources.

COURSE APPROVAL NUMBERS: RABQSA_QM, RABQSA_AU, RABQSA-TL.

COURSE CODE: QMSLA1

COURSE FACILITATOR: RABQSA approved and appointed at course registration.

REFUND POLICY: - No refund upon completion of registration and enrollment process.

3 YEAR PROFESSIONAL DEVELOPMENT GUARANTEE: Each ACI Global Course or Programme is backed by a "3 Year Professional Leadership Development Guarantee" ensuring the Candidates Professional Leadership Development is maintained relevant to the training provided. This service is included in the Course or Programme Price and conditions apply.

The Key Learning Objectives covered in this course are:

• KEY LEARNING OBJECTIVE 1 - International Standards covered ISO 9001, 9004, 19011 and 17021.
• KEY LEARNING OBJECTIVE 2 - Relevant Legislation, Statutory Laws and the Eight Quality Management Principles.
• KEY LEARNING OBJECTIVE 3 - Key Quality Policies, Objectives, Impacts and Key Performance Indicators (KPI's).
• KEY LEARNING OBJECTIVE 4 - Evaluating to ensure compliance to ISO 9001:2008.
• KEY LEARNING OBJECTIVE 5 - Evaluating the developed QMS, its documents and related records.
• KEY LEARNING OBJECTIVE 6 - Audit Definitions, Principles and Categories.
• KEY LEARNING OBJECTIVE 7 - Stages of an Audit and followup activities.
• KEY LEARNING OBJECTIVE 8 - Audit Teams and followup actions.
• KEY LEARNING OBJECTIVE 9 - Setting up and Managing Audit Teams.
• KEY LEARNING OBJECTIVE 10 - Improving Team efficiency and Improvement planning.
• KEY LEARNING OBJECTIVE 11 - Managing Trainee auditors and Auditee Personnel.
• KEY LEARNING OBJECTIVE 12 - Followup Corrective Actions & Planning.
• KEY LEARNING OBJECTIVE 13 - Audit Reporting and conducting a Closing Meeting.

The Key Learning Outcomes achieved with this course are:

KEY LEARNING OUTCOME 1 - Achieve Competence in Quality Management Systems in line with the following Key Evidence Criteria:

• The Intent & Requirement of each clause of ISO 9001 is Understood.
• The Relationship between the 8 QMP and ISO 9001 is understood.
• Mandatory Documents required by ISO 9001 is understood.
• Conformity to the clauses of ISO 9001 is understood.
• The Audit Report used uses correct terminology.
• The Effectiveness of the QMS is evaluated.
• The Audit Report reflects the specific Business under audit.
• Difference between Legal Compliance and Conformity to ISO is reported.
• Product Realization Processes are Evaluated.
• Audit Evidence Demonstrates Conformance.

KEY LEARNING OUTCOME 2 - Achieve Competence in Auditing in line with the following Key Evidence Criteria:

• Audit Principles understood and applied.
• Audit Definitions understood and applied.
• Audit Criteria understood and applied.
• Audit Planning understood and applied.
• Document Review understood and applied.
• Onsite Audit Activities understood and applied.
• Audit Reporting understood and applied.
• Audit Evidence understood and evaluated.
• Followup Activities understood and applied.
• The Management System is audited to Criteria, Plan and Reference Standard.
• Sampling understood and applied.
• Techniques to establish positive relationships.
• "Attitude" - Cultural, Language and Ethical Issues.
• Regulations, Legal Requirements and Codes of Practice.
• Effective Communications understood and practiced.
• Personal Attributes and Questioning Techniques understood and practiced.

KEY LEARNING OUTCOMES 3 - Achieve Competence in Leading an Audit Team in line with the following Key Evidence Criteria:

• Understand the Roles and Responsibilities of Audit Team Members.
• Onsite Team Audit Activities are Planned explained and understood.
• Feasibility of the Audit is explained and understood.
• Audit Objectives and Timing are understood.
• Team Selected According to the Business.
• Checklist and Appropriate Documents Prepared, explained and understood by all team members.
• Evidence of Audit Plan Prepared Accurately and all team members involved.
• Legislation and Standards Addressed.
• Preparation Prior to an Audit performed.
• Communication during the Audit performed and understood.
• Planning an effective closing meeting.
• Audit outcomes are explained and understood.
• Ensuring the Audit was effective.
• Areas of Conflict are addressed and mitigated.
• Addressing Disagreement with Audit Finding between team members.
• Addressing Conflict with the Auditee.
• Communicating the Audit findings.
• Ensuring Followup actions are agreed and carried out.
• Closing out an Audit.

COURSE OR PROGRAMME ENROLLMENT: Getting started is as easy as clicking on the e-learning Registration Tab below, Register and Pay for your course all online and you can be started in less than 6 Hrs (Dependant on International Time Zones and Clearance of Funds).

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