Professional Leadership Development

Quality Management Systems

Module 4 - Diploma in Quality Management Systems

Course Title Developing a Quality Management Systems Manual.

Course Overview This course will involve the student developing the draft Quality Manual for the organisation. The participant will develop the manual ensuring it relates to the business processes of the organisation and in the process ensuring that it reflects the scope of the business and also relevant and not just for show purposes.

Length: 4 weeks may vary depending on organisational time and resources

Course Approval numbers: RABQSA QM, AU, and TL.

Course Code: QMS4

Prerequisites: Nil

Tutor: RABQSA approved and appointed at course registration.

REFUND POLICY: - No refund upon completion of registration and enrollment process.

COURSE RECOGNITION: Certificate of Competence

3 YEAR PROFESSIONAL DEVELOPMENT GUARANTEE: Each ACI Global Course or Programme is backed by a "3 Year Professional Leadership Development Guarantee" ensuring the Candidates Professional Leadership Development is maintained relevant to the training provided. This service is included in the Course or Programme Price and conditions apply.

KEY LEARNING OBJECTIVES AND ASSESSMENT TASKS

• LEARNING OBJECTIVE 1 - To develop the structure of the Quality Manual
• Assessment Task 1.1 - Developing the Quality Manual Structure
• Assessment Task 1.2 - Revision Record
• LEARNING OBJECTIVE 2 - To identify and develop the contents of the Quality Manual
• Assessment Task 2.1 - Developing the Contents
• Assessment Task 2.2 - Developing operating policies
• Assessment Task 2.3 - Developing the Contents
• Assessment Task 2.4 - Management Responsibility
• Assessment Task 2.5 - Resource Management
• Assessment Task 2.6 - Product Service Realization
• Assessment Task 2.7 - Measurement, Analysis and Improvement
• Assessment Task 2.8 - Completing the cross reference to ISO 9001:2000
• LEARNING OBJECTIVE 3 - To ensure that actions are taken through Management Review to address any issues arising out of the initial audit
• Assessment Task 3.1 - Undertake follow up audits and reviews to ensure actions and plans are being implemented
• LEARNING OBJECTIVE 4 - Six Sigma Exercise as well as participating in follow-up Auditor Training through the provision of Power Point Presentation and online assessment
• Assessment Task 4.1 - Six Sigma Exercise
• Assessment Task 4.2 - On Line Auditor Training assessment and verification
• LEARNING OBJECTIVE 5 - Having identified and developed the pre-requisite or management programs plans now need to be made to audit them
• Assessment Task 5.1 - Planning and carrying out an Audit on the developed the management programs
• LEARNING OBJECTIVE 6 - To ensure all is correct by checking against relevant standards via a checklist
• Assessment Task 6.1 - Complete end of module checklist
• LEARNING OBJECTIVE - To submit on line an end of course assessment based on the answering of selected questions relating to all Key Assessment tasks undertaken and completed within the course/module including relevant follow up and planned audit questions
• Assessment Task 7.1 - Complete on line end of course Assessment

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