Professional Leadership Development

Quality Management Systems

Module 3 - Diploma in Quality Management Systems

Course Title: Developing the Processes and Documents for an Organisation.

Course Overview This course will involve the student carrying out a review to determine what is currently happening within the organisation and to look at what is needed in the Quality Management System being developed. The participant will commence to put controls in place on the documents being developed for the QMS to ensure they comply to ISO 9001 guidelines, but in the process ensuring they are practical and realistic for the organisation.

Length: 4 weeks may vary depending on organisational time and resources

Course Approval numbers: RABQSA QM, AU, and TL.

Course Code: QMS3

Prerequisites: Nil

Tutor: RABQSA approved and appointed at course registration.

REFUND POLICY: - No refund upon completion of registration and enrollment process.

COURSE RECOGNITION: Certificate of Competence

3 YEAR PROFESSIONAL DEVELOPMENT GUARANTEE: Each ACI Global Course or Programme is backed by a "3 Year Professional Leadership Development Guarantee" ensuring the Candidates Professional Leadership Development is maintained relevant to the training provided. This service is included in the Course or Programme Price and conditions apply.

KEY LEARNING OBJECTIVES AND ASSESSMENT TASKS

• Learning Objective 1 - To define the structure of the Quality Management System to ensure that it meets the needs of the organisation or business and not the other way around
• Assessment Task 1.1 - Identify the Quality Management System in Place now
• Assessment Task 1.2 - Defining the Structure of the QMS
• Learning Objective 2 - To develop a Business Process Overview of the organisation and its business
• Assessment Task 2.1 - Business Process Overview
• Assessment Task 2.2 - Developing the Business Process
• Assessment Task 2.3 - Mapping the Processes
• Assessment Task 2.4 - Developing the Procedures and Process Flow Charts
• Assessment Task 2.5 - Mapping ISO 9001 to your Procedures   and Process Flow Charts
• Learning Objective 3 - To control the documentation used in the Quality Management System
• Assessment Task 3.1 - Controlling the Documentation
• Assessment Task 3.2 - Numbering Systems
• Assessment Task 3.3 - Creating the Document Register
• Assessment Task 3.4 - Uncontrolled Documents
• Learning Objective 4 - Having carried out the initial audit follow up activities need to be planned and carried out
• Assessment Task 4.1 - Plan and develop your follow up activities through the systematic use of your internal audit program supported by management review
• Learning Objective 5 - To ensure all is correct by checking against relevant standards via a checklist
• Assessment Task 5.1 - Complete end of module checklist
• Learning Objective 6 - To submit on line an end of course assessment based on the answering of selected questions relating to all Key Assessment tasks undertaken and completed within the course/module including relevant follow up and planned audit questions
• Assessment Task 6.1 - Complete on line end of course assessment

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