Professional Leadership Development

International Heavy Vehicles

Diploma in Heavy Vehicles Lead Auditor

PROGRAMME DETAILS

PRICE: $990.00 AUD

OVERVIEW: The Quality Management Systems Lead Auditor Heavy Vehicles Programme provides learning in Quality Management Systems, National Heavy Vehicle systems, Fatigue Management, Auditing of Management Systems and Leading an Audit Team. The Candidate will be trained to confidently and professionally conduct a Stage 1 and Stage 2 audit on either a newly established Business System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programmes and Processes. By the completion of learning the candidate will have ensured that they have a comprehensive understanding of Quality Management Systems, NHVAS, Fatigue, Auditing of Management Systems and be Training to Lead an Audit Team ready for preparation for a Third Party Audit (Certification Audit).

STANDARDS REFERENCED: ISO 9001:2008, National Heavy Vehicle Standards, 19011:2011 and 17021:2011 plus local, national, statutory rules and regulations and sector specific standards covering country of origin.

The Heavy Vehicle Lead Auditor course consists of three (3) parts:

Part 1 - Diploma in Quality Management Systems Lead Auditor see below
Part 2 - HVA General Knowledge and Skill Examination
Part 3 - Fatigue Management for Auditors

Part 1 Diploma in Quality Management Systems Lead Auditor

The candidate will be involved in the following key tasks:

• Task 1 - Learn how a Quality Management System in compliance to ISO 9001:2008 will add value to an Organisation
• Task 2 - Learn the principles and guidelines for auditing management systems to International (ISO) and National Standards for an Organisation.
• Task 3 - Demonstrate the application of "Knowledge, Attitude, Cultural Diversity and Personal Disciplines" necessary to lead an Audit Team in undertaking a Stage 1 and Stage 2 Audit during an "Observational Event" under visual observation (Video).

PERSONAL CERTIFICATION OUTCOMES: Diploma in Quality Management Systems Auditing with Certificates of Competence in the following Skill Areas:

• Understanding Quality Management Systems to comply to ISO 9001:2008 - RABQSA-QM;
• Perform Management Systems Auditing to comply with ISO 17021:2011 and ISO 19011:2011 - RABQSA-AU;
• Lead an Audit Team in performing External Audits - RABQSA-TL

CAREER BENEFITS

• Certified Business Professionals receive higher returns for services provided and greater chances of employment and or contracts
• Three (3) Year Continuous Professional Leadership Development Guarantee CPD.
• Entry into the ACI Global Professionals' Register.
• At the successful completion of the programme candidates are able to apply for Registration with RABQSA International Inc, before making application for their preferred scope of Auditor Registration. For full details and costs of auditor registration with RABQSA please refer to the RABQSA International Web site.

LENGTH OF PROGRAMME: Minimum 60 hrs but is dependent on Candidates and or organisational time commitments and resources.

APPROVAL NUMBERS: RABQSA-QM, RABQSA-AU, RABQSA-TL, ACI-ACD and ACI-PB.

CODE: QMSLA

FACILITATOR: All ACI Global Facilitators are Certified Business Professionals specializing in the specific scope being facilitated and have been assessed as competent in International Facilitation (ACI-FL), Attitude and Cultural Diversity (ACI-ACD) and have undertaken the Hogan Leadership Profile.

REFUND POLICY: - No refund upon completion of registration and enrollment process.

PROGRAMME OUTCOMES

RECOGNITION OF PRIOR LEARNING - ACI-RPL

KNOWLEDGE - QUALITY MANAGEMENT SYSTEMS - RABQSA-QM.

• Competency Unit: Understand the application of Quality Management Principles in the context of ISO 9001:2008.
• Competency Unit: Relate the QMS to Organisations Products including services and operational process.

KNOWLEDGE - AUDIT - RABQSA-AU.

• Competency Unit: Understand the application of the principles, procedures and techniques of auditing
• Competency Unit: Understand the conduct of an effective audit in the context of the auditee’s organisational situation
• Competency Unit: Understand the application of the regulations, and other considerations that are relevant to the audit management system, and the conduct of the audit.

KNOWLEDGE - TEAM LEADER - RABQSA-TL.

• Competency Unit: Establish, plan and task the activities of an audit team.
• Competency Unit: Communicate effectively with the auditee and audit client.
• Competency Unit: Organise and Direct audit team members.
• Competency Unit: Prevent and resolve conflict with the auditee and/or within the audit team.
• Competency Unit: Prepare and complete the audit report.

KNOWLEDGE - ATTITUDE AND CULTURAL DIVERSITY - ACI-ACD.

• Competency Unit: Understand and be able to demonstrate attitude and cultural diversity disciplines necessary for leading a team in the effective and efficient conducting of a management system audit.

KNOWLEDGE - PERSONAL BEHAVIOUR DISCIPLINES - ACI-PB (Hogan Leadership Profile).

• Competency Unit: Understand and be able to practice personal behaviour disciplines necessary for leading a team of professionals in the effective and efficient conducting of a management system audit.

KEY LEARNING OBJECTIVES:

• KEY LEARNING OBJECTIVE 1 - International Standards covered ISO 9001, 9004, 19011 and 17021;
• KEY LEARNING OBJECTIVE 2 - Relevant Legislation, Statutory Laws and the Eight Quality Management Principles;
• KEY LEARNING OBJECTIVE 3 - Key Quality Policies, Objectives, Impacts and Key Performance Indicators (KPI's);
• KEY LEARNING OBJECTIVE 4 - Evaluating to ensure compliance to ISO 9001:2008;
• KEY LEARNING OBJECTIVE 5 - Evaluating the developed QMS, its documents and related records;
• KEY LEARNING OBJECTIVE 6 - Audit Definitions, Principles and Categories;
• KEY LEARNING OBJECTIVE 7 - Stages of an Audit and followup activities;
• KEY LEARNING OBJECTIVE 8 - Audit Teams and followup actions;
• KEY LEARNING OBJECTIVE 9 - Setting up and Managing Audit Teams;
• KEY LEARNING OBJECTIVE 10 - Improving Team efficiency and Improvement planning;
• KEY LEARNING OBJECTIVE 11 - Managing Trainee auditors and Auditee Personnel;
• KEY LEARNING OBJECTIVE 12 - Followup Corrective Actions & Planning;
• KEY LEARNING OBJECTIVE 13 - Audit Reporting and conducting a Closing Meeting;
• KEY LEARNING OBJECTIVE 14 - Attitude and Cultural diversity;
• KEY LEARNING OBJECTIVE 15 - Personal Behaviour Disciplines - Hogan Leadership Profile;
• KEY LEARNING OBJECTIVE 16 - Lead an audit team in performing a management system audit;

KEY LEARNING OUTCOMES:

KEY LEARNING OUTCOME 1 - Achieve Competence in Quality Management Systems in line with the following Key Evidence Criteria:

• The Intent & Requirement of each clause of ISO 9001 is Understood.
• The Relationship between the 8 QMP and ISO 9001 is understood.
• Mandatory Documents required by ISO 9001 is understood.
• Conformity to the clauses of ISO 9001 is understood.
• The Audit Report used uses correct terminology.
• The Effectiveness of the QMS is evaluated.
• The Audit Report reflects the specific Business under audit.
• Difference between Legal Compliance and Conformity to ISO is reported.
• Product Realization Processes are Evaluated.
• Audit Evidence Demonstrates Conformance.

KEY LEARNING OUTCOME 2 - Achieve Competence in Auditing in line with the following Key Evidence Criteria:

• Audit Principles understood and applied.
• Audit Definitions understood and applied.
• Audit Criteria understood and applied.
• Audit Planning understood and applied.
• Document Review understood and applied.
• Onsite Audit Activities understood and applied.
• Audit Reporting understood and applied.
• Audit Evidence understood and evaluated.
• Followup Activities understood and applied.
• The Management System is audited to Criteria, Plan and Reference Standard.
• Sampling understood and applied.
• Techniques to establish positive relationships.
• "Attitude" - Cultural, Language and Ethical Issues.
• Regulations, Legal Requirements and Codes of Practice.
• Effective Communications understood and practiced.
• Personal Attributes and Questioning Techniques understood and practiced.

KEY LEARNING OUTCOME 3 - Achieve Competence in Leading an Audit Team in line with the following Key Evidence Criteria:

• Understand the Roles and Responsibilities of Audit Team Members.
• Onsite Team Audit Activities are Planned explained and understood.
• Feasibility of the Audit is explained and understood.
• Audit Objectives and Timing are understood.
• Team Selected According to the Business.
• Checklist and Appropriate Documents Prepared, explained and understood by all team members.
• Evidence of Audit Plan Prepared Accurately and all team members involved.
• Legislation and Standards Addressed.
• Preparation Prior to an Audit performed.
• Communication during the Audit performed and understood.
• Planning an effective closing meeting.
• Audit outcomes are explained and understood.
• Ensuring the Audit was effective.
• Areas of Conflict are addressed and mitigated.
• Addressing Disagreement with Audit Finding between team members.
• Addressing Conflict with the Auditee.
• Communicating the Audit findings.
• Ensuring Followup actions are agreed and carried out.
• Closing out an Audit.

KEY LEARNING OUTCOME 4 - Achieve Competence to demonstrate attitude and cultural diversity disciplines in accordance with the following Key Evidence Criteria:

• Understand and be able to apply cultural diversity in differing situations, locations and roles.

KEY LEARNING OUTCOME 5 - Achieve Competence to practice personal behaviour disciplines in accordance with the following Key Evidence Criteria:

• Adjustment - The degree to which a person is calm and even tempered or conversely, moody and volatile;
• Ambition - The degree to which a person seems leader like, seeks status and values achievement;
• Sociability - The degree to which a person appears talkative and socially self confident.
• Interpersonal Sensitivity - Reflects social skill, tact and perceptiveness;
• Prudence - Concerns self control and conscientiousness;
• Inquisitive - The degree to which a person seems curious, adventurous and imaginative;
• Learning Approach - The degree to which a person enjoys academic activities and enjoys education as an end in itself.

KEY LEARNING OUTCOME 6 - Achieve Competence by demonstrating under JAS-ANZ Auditor observation guidelines the ability to perform under visual observation the application of Skills applied during an actual audit activity in accordance with the following Key Evidence Criteria:

• Demonstrate Compliance to ISO 19011 Clause 7 applicability Competency, Awareness and Training;
• Demonstrate audit planning;
• Demonstrate the Possession of the necessary Industry Codes:
• Demonstrate the ability to perform a Stage 1 Audit;
• Demonstrate the ability to perform a Stage 2 Audit, selected or mandatory clauses only;
• Be able to perform an opening and closing meeting;

PROGRAMME ENROLLMENT

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