Live Chat by SightMax

Professional Leadership Development Aged Care and Disability Diploma in Aged Care and Disability Internal Audit

PROGRAMME PRICE: $1150.00 AUD.

ONLINE DELIVERY: You are able to complete this course or programme entirely online. Once you enrol you will get access to your course or programme materials and you can start straight away! Experience a revolution in online learning with our Advanced Interactive Learning Platform, dedicated facilitator support and great features like resource centre, interactive forums, blogs, online chat and our virtual library. You can contact your own personal facilitator at any time you have a question!

PROGRAMME OVERVIEW: This programme caters for candidates with diverse industry backgrounds, wanting to implement positive outcomes for organisations as well as training them to be able to confidently and professionally conduct evaluations and or audits on an Organisations Business Processes.

The candidate will be involved in the following key tasks:

• Task 1 - Understand how to Develop a Quality Management System in compliance Aged Care and Disability Guidelines for an Organisation
• Task 2 - Understand how to Implement the developed Business Management System in compliance to International and National Standards for an Organisation
• Task 3 - Carry out a number of Audits under visual observation (Video) on either a newly established Business Management System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programmes.

CERTIFICATION OUTCOMES: Diploma in Aged Care and Disability Business Management Systems Auditing with Certificates of Competence in the following Skill Areas:

• Understanding Business Management Systems to comply to International and National Aged Care and Disability Services Guidelines - ACIGLO-ACD;
• Perform Management Systems Auditing to comply with ISO 17021:2011 and ISO 19011:2011 - RABQSA-AU;

CAREER BENEFITS

• Certified Business Professionals receive higher returns for services provided and greater chances of employment and or contracts
• Three (3) Year Professional Leadership Development Guarantee.
• Entry into the ACI Global Professionals' Register.
• Full Auditor Skill Assessment to prepare you for the mandatory RABQSA Skill Examination.
• Assistance in securing both the RABQSA Skill Examiner and the Auditee for you to perform your Skill Examination.
• At the successful completion of the programme candidates are able to apply for Registration with RABQSA International Inc, before making application for their preferred scope of Auditor Registration. For full details and costs of auditor registration with RABQSA including details of their "Skill Examination" please refer to the RABQSA International Web site.

PROGRAMME LENGTH: Dependent on Candidates and or organisational time commitments and resources.

PROGRAMME APPROVAL NUMBERS: ACIGLO-ACD and RABQSA-AU.

PROGRAMME CODE: ACDIA

PROGRAMME FACILITATOR: Candidates receive their own Personal RABQSA approved Facilitator.

REFUND POLICY: - No refund upon completion of registration and enrollment process.

BENEFITS OF PERSONNEL CERTIFICATION:

"Certified Business Professionals" through independent verification of Key Competencies such as "Knowledge, Ability, Attitude and Personality" by Independent Third Party Personnel Certification Bodies such as:

1. RABQSA International Inc;
2. The International Register of Certified Auditors;
3. European Organisation for Quality.

• Achieve greater exposure to International work opportunities and financial rewards through continual competency assessment and examination;
• Being certified to an international standard means that the Business Professional is able to operate anywhere throughout the world as their "Certificate of Competence" is recognized globally by Industry and Business alike.

KEY COMPETENCY OUTCOMES

AGED CARE & DISABILITY BUSINESS MANAGEMENT SYSTEMS - ACIGLO-ACD.

• Competency Unit: Understand the application of aged care and disability Management Principles in the context of Local and International guidelines.
• Competency Unit: Relate the Business Management System to the Organisations Clients both internal and external.

AUDIT - RABQSA-AU.

• Competency Unit: Understand the application of the principles, procedures and techniques of auditing
• Competency Unit: Understand the conduct of an effective audit in the context of the auditees organisational situation
• Competency Unit: Understand the application of the regulations, and other considerations that are relevant to the audit management system, and the conduct of the audit.
• Competency Unit: Practice personal attributes necessary for the effective and efficient conduct of a management system audit.

KEY LEARNING OBJECTIVES:

• KEY LEARNING OBJECTIVE 1 - Relevant Legislation, Laws and Statutory Guidelines;
• KEY LEARNING OBJECTIVE 2 - Evidence Guidelines;
• KEY LEARNING OBJECTIVE 3 - Service Access;
• KEY LEARNING OBJECTIVE 4 - Individual Needs;
• KEY LEARNING OBJECTIVE 5 - Decision Making and Choice;
• KEY LEARNING OBJECTIVE 6 - Privacy, Dignity and Confidentiality;
• KEY LEARNING OBJECTIVE 7 - Participation and Integration;
• KEY LEARNING OBJECTIVE 8 - Valued Status;
• KEY LEARNING OBJECTIVE 9 - Complaints and Disputes;
• KEY LEARNING OBJECTIVE 10 - Service Management;
• KEY LEARNING OBJECTIVE 11 - Employment Conditions;
• KEY LEARNING OBJECTIVE 12 - Service Recipient Training and Support;
• KEY LEARNING OBJECTIVE 13 - Staff Recruitment, Employment and Training;
• KEY LEARNING OBJECTIVE 14 - Protection of Human Rights and Freedom from Abuse;
• KEY LEARNING OBJECTIVE 15 - Audit Definitions, Principles and Categories.
• KEY LEARNING OBJECTIVE 16 - Stages of an Audit and followup activities.

KEY LEARNING OUTCOMES:

KEY LEARNING OUTCOME 1 - Achieve Competence in Aged Care and Disability Business Management Systems in line with the following Key Evidence Criteria:

• The Intent & Requirement of each clause of the applicable National or International Aged care and Disability Standard is Understood;
• Exit Process, Rules of entry and Service and Exit Procedures are Understood;
• Compliance to Standard 2, Service meets and achieves consumer's and employment goals;
• Key areas for Consumer Participation, Decision Making and Input into the decisions is understood and applied;
• National and International Privacy Principles are understood and applied:
• Tolerance and Respect for Consumers Personal Needs are applied and understood;
• Capacity of service to offer Employment Opportunities is performed and undergoes regular evaluations:
• The service offered is achieving Quality Employment Outcomes:
• The ability for consumers to fulfill a role in the community is understood and practiced;
• Be able to Promote Employment Opportunities for Individuals and be able to maintain Consumers Pre-employment Competencies;
• Display a culture encouraging the raising of complaints by service recipients;
• Facilitate resolution of Complaints or disputes;
• Facilitate Continuous Improvement;
• Demonstrate that the organisation can pay fair and reasonable wages, working conditions are compliant to National and Local bylaws and consumers are kept informed;
• Adequate Training Provided to Facilitate Employment Goals;
• Skills and Competencies are Identified for Each Position / Staff Member and approved training is provided to ensure ongoing Skills Development;
• Risk of Abuse and Neglect of its Consumers Minimised;
• Legal and Human Rights of Service Recipients Maintained;
• The Audit Report used uses correct terminology.
• The Effectiveness of the Business Management System is evaluated.
• The Audit Report reflects the specific Business under audit.
• Difference between Legal Compliance and Conformity to International Laws is reported.
• Product Realization Processes are Evaluated.
• Audit Evidence Demonstrates Conformance.

KEY LEARNING OUTCOME 2 - Achieve Competence in Auditing in line with the following Key Evidence Criteria:

• Audit Principles understood and applied.
• Audit Definitions understood and applied.
• Audit Criteria understood and applied.
• Audit Planning understood and applied.
• Document Review understood and applied.
• Onsite Audit Activities understood and applied.
• Audit Reporting understood and applied.
• Audit Evidence understood and evaluated.
• Followup Activities understood and applied.
• The Management System is audited to Criteria, Plan and Reference Standard.
• Sampling understood and applied.
• Techniques to establish positive relationships.
• "Attitude" - Cultural, Language and Ethical Issues.
• Regulations, Legal Requirements and Codes of Practice.
• Effective Communications understood and practiced.
• Personal Attributes and Questioning Techniques understood and practiced.

KEY LEARNING OUTCOME 3 - Perform an Audit under visual observation (Video) and receive "MyDiploma" upon successful verification of Skills applied.

PROGRAMME ENROLLMENT: Getting started is as easy as clicking on the e-learning Registration Tab below, Register and Pay for your course all online and you can be started in less than 6 Hrs (Dependant on International Time Zones and Clearance of Funds).

ACI Global supports the following Payment Options

CUSTOMER CARE CENTER: For further assistance "Chat Live" to one of our friendly "Customer Care" Representatives.

Live Chat by SightMax

Corporate Profile - e-Learning Courses - e-Learning Centre - Business Services