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Professional Leadership Development Aged Care and Disability Diploma in Aged Care and Disability Internal Audit

PROGRAMME DETAILS

PRICE: $1150.00 AUD.

OVERVIEW: This programme caters for candidates with a minimum of 2 years experience in aged care, wanting to implement positive outcomes for aged care organisations as well as training them to be able to confidently and professionally conduct evaluations and or audits on an Organisations Business Processes.

STANDARDS REFERENCED: ISO 9001:2008, National Aged Care and Disabiity, 19011:2011 plus local, national, statutory rules and regulations and sector specific standards covering country of origin.

The candidate will be involved in the following key tasks:

• Task 1 - Understand how to Develop a Quality Management System in compliance Aged Care and Disability Guidelines for an Organisation
• Task 2 - Understand how to Implement the developed Business Management System in compliance to International and National Standards for an Organisation
• Task 3 - Carry out a number of Audits under visual observation (Video) on either a newly established Business Management System or within an established system thoroughly checking and auditing existing documentation plus all of the organisations Management Programmes.

PERSONAL CERTIFICATION OUTCOMES: Diploma in Aged Care and Disability Business Management Systems Auditing with Certificates of Competence in the following Skill Areas:

• Understanding Business Management Systems to comply to International and National Aged Care and Disability Services Guidelines - ACIGLO-ACD;
• Perform Management Systems Auditing to comply with ISO 17021:2011 and ISO 19011:2011 - RABQSA-AU;

CAREER BENEFITS

• Certified Business Professionals receive higher returns for services provided and greater chances of employment and or contracts
• Three (3) Year Professional Leadership Development Guarantee.
• Entry into the ACI Global Professionals' Register.
• At the successful completion of the programme candidates are able to apply for Registration with RABQSA International Inc, before making application for their preferred scope of Auditor Registration. For full details and costs of auditor registration with RABQSA please refer to the RABQSA International Web site.

LENGTH OF PROGRAMME: Minimum 50 hrs but is dependent on Candidates and or organisational time commitments and resources.

APPROVAL NUMBERS: ACIGLO-ACD, RABQSA-AU, ACI-ACD and ACI-PB.

CODE: ACDIA

PREREQUISITES: 2 years minium in an Aged or Disability Care Institution plus 40 hrs in house training which can be applied for during the programme.

FACILITATOR: All ACI Global Facilitators are Certified Business Professionals specializing in the specific scope being facilitated and have been assessed as competent in International Facilitation (ACI-FL), Attitude and Cultural Diversity (ACI-ACD) and have undertaken the Hogan Leadership Profile.

SPECIAL NEEDS: - If you have any special needs or requirements that your Facilitator needs to be aware of please Contact Us by Clicking on the Live Chat Button to discuss this in confidence.

REFUND POLICY: - No refund upon completion of registration and enrollment process.

PROGRAMME OUTCOMES

RECOGNITION OF PRIOR LEARNING, CURRENT COMPETENCE AND SPECIAL NEEDS - ACI-RPL

• Assessment of Industry Experience;
• Assessment of Prior Learning;
• Assessment of Current Competence;
• Assessment of Special Needs if applicable;
• Commitment of Continuous Professional Development.

AGED CARE & DISABILITY BUSINESS MANAGEMENT SYSTEMS - ACIGLO-ACD.

• Competency Unit: Understand the application of aged care and disability Management Principles in the context of Local and International guidelines.
• Competency Unit: Relate the Business Management System to the Organisations Clients both internal and external.

AUDIT - RABQSA-AU.

• Competency Unit: Understand the application of the principles, procedures and techniques of auditing
• Competency Unit: Understand the conduct of an effective audit in the context of the auditees organisational situation
• Competency Unit: Understand the application of the regulations, and other considerations that are relevant to the audit management system, and the conduct of the audit.

KNOWLEDGE - ATTITUDE AND CULTURAL DIVERSITY - ACI-ACD.

• Competency Unit: Understand and be able to demonstrate attitude and cultural diversity disciplines necessary for the effective and efficient conducting of a management system audit.

KNOWLEDGE - PERSONAL BEHAVIOUR DISCIPLINES - ACI-PB (Hogan Leadership Profile).

• Competency Unit: Understand and be able to practice personal behaviour disciplines necessary for the effective and efficient conducting of a management system audit.

KEY LEARNING OBJECTIVES:

• KEY LEARNING OBJECTIVE 1 - Relevant Legislation, Laws and Statutory Guidelines;
• KEY LEARNING OBJECTIVE 2 - Evidence Guidelines;
• KEY LEARNING OBJECTIVE 3 - Service Access;
• KEY LEARNING OBJECTIVE 4 - Individual Needs;
• KEY LEARNING OBJECTIVE 5 - Decision Making and Choice;
• KEY LEARNING OBJECTIVE 6 - Privacy, Dignity and Confidentiality;
• KEY LEARNING OBJECTIVE 7 - Participation and Integration;
• KEY LEARNING OBJECTIVE 8 - Valued Status;
• KEY LEARNING OBJECTIVE 9 - Complaints and Disputes;
• KEY LEARNING OBJECTIVE 10 - Service Management;
• KEY LEARNING OBJECTIVE 11 - Employment Conditions;
• KEY LEARNING OBJECTIVE 12 - Service Recipient Training and Support;
• KEY LEARNING OBJECTIVE 13 - Staff Recruitment, Employment and Training;
• KEY LEARNING OBJECTIVE 14 - Protection of Human Rights and Freedom from Abuse;
• KEY LEARNING OBJECTIVE 15 - Audit Definitions, Principles and Categories.
• KEY LEARNING OBJECTIVE 16 - Stages of an Audit and followup activities.
• KEY LEARNING OBJECTIVE 17 - Attitude and Cultural diversity;
• KEY LEARNING OBJECTIVE 18 - Personal Behaviour Disciplines - Hogan Leadership Profile;
• KEY LEARNING OBJECTIVE 19 - Perform an audit on an organisations management system;

KEY LEARNING OUTCOMES:

KEY LEARNING OUTCOME 1 - Achieve Competence in Aged Care and Disability Business Management Systems in line with the following Key Evidence Criteria:

• The Intent & Requirement of each clause of the applicable National or International Aged care and Disability Standard is Understood;
• Exit Process, Rules of entry and Service and Exit Procedures are Understood;
• Compliance to Standard 2, Service meets and achieves consumer's and employment goals;
• Key areas for Consumer Participation, Decision Making and Input into the decisions is understood and applied;
• National and International Privacy Principles are understood and applied:
• Tolerance and Respect for Consumers Personal Needs are applied and understood;
• Capacity of service to offer Employment Opportunities is performed and undergoes regular evaluations:
• The service offered is achieving Quality Employment Outcomes:
• The ability for consumers to fulfill a role in the community is understood and practiced;
• Be able to Promote Employment Opportunities for Individuals and be able to maintain Consumers Pre-employment Competencies;
• Display a culture encouraging the raising of complaints by service recipients;
• Facilitate resolution of Complaints or disputes;
• Facilitate Continuous Improvement;
• Demonstrate that the organisation can pay fair and reasonable wages, working conditions are compliant to National and Local bylaws and consumers are kept informed;
• Adequate Training Provided to Facilitate Employment Goals;
• Skills and Competencies are Identified for Each Position / Staff Member and approved training is provided to ensure ongoing Skills Development;
• Risk of Abuse and Neglect of its Consumers Minimised;
• Legal and Human Rights of Service Recipients Maintained;
• The Audit Report used uses correct terminology.
• The Effectiveness of the Business Management System is evaluated.
• The Audit Report reflects the specific Business under audit.
• Difference between Legal Compliance and Conformity to International Laws is reported.
• Product Realization Processes are Evaluated.
• Audit Evidence Demonstrates Conformance.

KEY LEARNING OUTCOME 2 - Achieve Competence in Auditing in line with the following Key Evidence Criteria:

• Audit Principles understood and applied.
• Audit Definitions understood and applied.
• Audit Criteria understood and applied.
• Audit Planning understood and applied.
• Document Review understood and applied.
• Onsite Audit Activities understood and applied.
• Audit Reporting understood and applied.
• Audit Evidence understood and evaluated.
• Followup Activities understood and applied.
• The Management System is audited to Criteria, Plan and Reference Standard.
• Sampling understood and applied.
• Techniques to establish positive relationships.
• "Attitude" - Cultural, Language and Ethical Issues.
• Regulations, Legal Requirements and Codes of Practice.
• Effective Communications understood and practiced.
• Personal Attributes and Questioning Techniques understood and practiced.

KEY LEARNING OUTCOME 3 - Achieve Competence to demonstrate attitude and cultural diversity disciplines in accordance with the following Key Evidence Criteria:

• Understand and be able to apply cultural diversity in differing situations, locations and roles.

KEY LEARNING OUTCOME 4 - Achieve Competence to practice personal behaviour disciplines in accordance with the following Key Evidence Criteria:

• Adjustment - The degree to which a person is calm and even tempered or conversely, moody and volatile;
• Ambition - The degree to which a person seems leader like, seeks status and values achievement;
• Sociability - The degree to which a person appears talkative and socially self confident.
• Interpersonal Sensitivity - Reflects social skill, tact and perceptiveness;
• Prudence - Concerns self control and conscientiousness;
• Inquisitive - The degree to which a person seems curious, adventurous and imaginative;
• Learning Approach - The degree to which a person enjoys academic activities and enjoys education as an end in itself.

KEY LEARNING OUTCOME 5 - Achieve Competence by demonstrating under JAS-ANZ Auditor observation guidelines the ability to perform under visual observation the application of Skills applied during an actual audit activity in accordance with the following Key Evidence Criteria:

• Demonstrate Compliance to ISO 19011 Clause 7 applicability Competency, Awareness and Training;
• Demonstrate audit planning;
• Demonstrate the Possession of the necessary Industry Codes:
• Demonstrate the ability to perform a Stage 1 Audit;
• Be able to perform an opening and closing meeting;

PROGRAMME ENROLLMENT

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